Guidewire Delivery Manager

Guidewire Delivery Manager
Role Summary
Delivery Manager responsible for end‑to‑end Guidewire Program delivery for one or more customers. Experienced with Client engagement, GenAI‑led initiatives, People Management and financial governance. This role requires strong delivery ownership, hands on experience of working in Guidewire Engagements, applied GenAI knowledge, and tight financial control.
Required Skills & Experience
15+ years of experience in IT delivery / program management
Strong experience managing complex, multi LOB and multi stream Guidewire Engagements
Should have worked hands on in at least couple of the following Guidewire Programs – AMS/Cloud Upgrade/Green Field Cloud Implementation/ Guidewire Migration/ Testing and Quality Programs
Should have managed customers with multi disciple programs – either multiple LOB Implementations or multiple tracks
Applied GenAI exposure (hands‑on, POC leadership, or implementation oversight)
Strong understanding of SDLC, Agile, and hybrid models
Good exposure to Guidewire Pre Sales activities
Key Responsibilities
Delivery & Governance
Own end‑to‑end delivery across multiple programs or one large program with multiple tracks.
Ensure adherence to scope, timelines, quality, SLAs, and governance standards
Drive delivery reviews, risk management, and escalation handling
Work closely with PMs and SMs to ensure delivery predictability.
Strong Change Control and Scope management capabilities.
Ensure consistent delivery on scope, quality, timelines, and cost
Resolve cross‑project issues and escalations proactively
Client Management
Act as primary delivery interface for the customer on the Guidewire side.
Bring Thought Leadership and lead a consultative approach with customer stakeholders.
Lead governance forums, client reviews, and on‑ground workshops
Build trusted relationships with client leadership and stakeholders
Financial & Commercial Control
Own delivery financials and P&L control
Manage budgets, forecasts, billing milestones, and margin protection
Proactively identify financial risks and cost leakages
Work day to day basis with the Sales team to identify areas of growth.
People & Operations
Lead cross‑functional onshore/offshore delivery teams
Drive utilization, productivity, and delivery discipline
Ensure compliance with organizational delivery and quality processes
Stakeholder Management
Act as the primary interface with senior stakeholders and clients
Communicate program status, risks, and outcomes transparently
Facilitate alignment across business, technology, and vendors
Manage stakeholder expectations and change impacts
Team & Vendor Management
Lead and mentor Project Managers and work‑stream leads
Coordinate internal teams and third‑party vendors/partners
Enable high‑performing, collaborative delivery teams
Support resource planning and capacity management
Proven financial and commercial acumen
Excellent stakeholder and communication skills
GenAI Leadership
Demonstrate practical knowledge of Generative AI (LLMs, automation, AI‑assisted delivery)
Identify and drive GenAI use cases across delivery, testing, automation, and operations
Partner with architects and engineering teams to translate GenAI into business value
Certification – Nice to have
Guidewire Certifications
Insurance Domain Certifications
Project Management Certification - PMP
Agile Certification – SAFe, CSM
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