Complex Senior Catering Manager - Hilton Portland Downtown

Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Complex Senior Catering Manager, you’re not just overseeing the planning and execution of catered events – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Here's what you'll do during a typical day:
Grow catering market segments: Solicit new client relationships, develop proposals, and negotiate contracts to close new business
Cultivate client relationships: Maintain strong connections with existing corporate and social accounts to secure repeat business
Create exceptional experiences: Design creative menus and catered events that maximize revenue and elevate the guest experience
Oversee event coordination: Manage event documentation, facilitate seamless transitions throughout the pre-event, event, and post-event phases of events, and serve as the primary client contact to ensure smooth execution, proactive issue resolution, and an exceptional event experience
Guide team performance: Communicate client requirements, provide direction, and offer feedback and coaching to ensure consistent, high-level service

Work arrangement
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