Tools Administrator

Role Summary
We are looking for a proactive, detail-oriented, and technically capable Engineer / Senior Engineer to join the Tools Team. The selected candidate will be responsible for administering and enhancing engineering tools, ALM platforms, CI/CD environments, automation utilities, and reporting solutions. This role requires strong technical aptitude, stakeholder collaboration, and a continuous improvement mindset to drive engineering efficiency, tool adoption, and process compliance.
Job Title - Engineer / Senior Engineer – Tools Team
Location - Pune
Experience - 2 to 6 years
Key Responsibilities
Administer, configure, and support engineering tools such as Jira, Confluence, Polarion ALM, and related platforms.
Configure and maintain projects, workflows, work item types, user permissions, dashboards, and reports.
Support ALM implementation activities, process compliance initiatives, and integrations across engineering tools.
Design, develop, and maintain Power BI dashboards and management reports to support project and leadership visibility.
Create automation solutions, utility scripts, and productivity enablers using Python and other relevant scripting technologies.
Support CI/CD pipelines, Jenkins jobs, Git-based workflows, and deployment automation activities.
Collaborate with process owners, project teams, and engineering stakeholders to improve tool adoption, governance, and process effectiveness.
Troubleshoot tool-related issues and provide timely technical support to end users.
Prepare user guides, SOPs, training materials, and conduct enablement sessions for effective tool usage.
Support AI-enabled automation, reporting, and enterprise-level digital transformation initiatives as applicable.
Required Skills and Experience
2–6 years of relevant experience in engineering tools administration, automation, ALM support, or DevOps support.
Working knowledge of Jira, Confluence, Polarion ALM, and related engineering lifecycle management tools.
Experience in workflow configuration, user administration, role-based access management, permissions handling, and dashboard creation.
Hands-on knowledge of Python scripting, automation utilities, and productivity improvement solutions.
Understanding of REST APIs, scripting approaches, and automation frameworks.
Experience in Power BI reporting, dashboard development, and data visualization.
Familiarity with Linux environments and shell scripting.
Basic understanding of CI/CD concepts, Jenkins, Git repositories, and deployment workflows.
Good understanding of SDLC, Agile practices, ALM processes, and engineering process governance.
Strong analytical, troubleshooting, problem-solving, and stakeholder management skills.
Good communication, documentation, and user-support skills.
Preferred Qualifications
Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related discipline.
Exposure to tool administration, tool integrations, lifecycle management platforms, and engineering process automation.
Exposure to AI / GenAI tools, automation platforms, and enterprise productivity solutions will be an added advantage.
Desired Competencies
Strong ownership and accountability for assigned tools and support activities.
Ability to work collaboratively with cross-functional engineering, quality, and process teams.
Continuous improvement mindset with a focus on automation, standardization, and operational efficiency.
Ability to learn new tools and technologies quickly and apply them in practical project environments.

Work arrangement
No