Live opening · Posted 4 days ago
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Description supplied by the original job listing.
Recovery Strategy : Develop and implement regional recovery strategies aligned with organizational goals.
Portfolio Management : Monitor delinquent accounts, prioritize recovery efforts, and ensure timely resolution.
Team Leadership : Lead, train, and motivate recovery officers, field staff, and collection agencies.
Compliance Oversight : Ensure adherence to RBI guidelines, company policies, and ethical recovery practices.
Agency Coordination : Manage external recovery agencies, monitor performance, and enforce contractual obligations.
Performance Tracking : Analyze MIS reports, track KPIs, and present recovery performance to senior management.
Customer Engagement : Handle escalated cases, negotiate settlements, and maintain professional customer interactions.
Risk Mitigation : Identify high-risk accounts and implement preventive measures to minimize losses.
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