Location FRMU Manager - Mumbai

Job Purpose
Job Purpose Description
Job Purpose:
The role is responsible for handling the team of RCU agency samplers and assist them in Identifying document manipulation and critical frauds. Optimizing sampling and ensure minimal fraud loss. To maintain TAT enhance support to the Business Goals. Effective liasoning with risk managers and peers in other financial institutions. To ensure continuous improvement of the RCU screening and sampling system and conduct Stakeholders, meet, Trainings & Fraud awareness sessions.
Dimensions:
Business Units
ABFL
Products
All ABFL Products
Geography
2-4 LRM in one RCU Hub - (Kolkata, Bhubaneshwar), (Delhi, Chandigarh, Jaipur, Lucknow), (Chennai, Coimbatore, Bengaluru, Secunderabad), (Mumbai, Ahmedabad, Indore, Pune)
Department Workforce Number
Total No. of Direct Reporting Team Members: 1 to 3
Other Quantitative and Important Parameters for the job:
Supervising Screening & Sampling Exercise
Time circulation of MIS/Reports/Dashboard
Unusual Event (UEs) & Case Investigation
Supporting Area Managers in conducting trainings with stakeholders / vendors.
Vendor Billing data preparation and quality checks
ML Tracker preparation
Co-ordination with all stake holders
Pre-& Post Disbursal Checks
Verification of Non-starter cases.
Qualitative parameters
Truthful & Integrity
Analytical bend of mind
Investigative skills & Eye for detail
Good listeners & Critical Thinking
Networking
Open to outstation travel
Communication, presentation and Reporting skills
Job Context & Major Challenges:
Organizational Context
Aditya Birla Finance Limited ("ABFL") is a lending subsidiary of Aditya Birla Capital Limited. ABFL is registered with RBI as a Systematically Important Non-Deposit accepting Non-Banking Finance Company (NBFC). ABFL is one of the top private diversified NBFCs in India. As of 31-Dec’20, ABFL has a pan-India presence with 91 branches and a lending book of Rs. 45,560 Crores.
ABFL offers end-to-end lending solutions to a diverse set of customers - Retail, HNI, MSMEs, and Mid & Large Corporates through secured as well as unsecured loan products. The diverse range of lending products includes Retail Small Ticket Secured and Unsecured Loans, Unsecured Personal Loans, Unsecured Business Loans, Health & Education Loans, Digital B2B2C and B2B2B Small Ticket Loans, Small Business Secured Loans, Loans Against Property (LAP), Lease Rental Discounting (LRD), Construction Finance (to Real Estate Developers), SME Loans, Capital Markets Loans (Loan Against Shares), Supply Chain Finance, Mid and Large Corporate Loans, and Infrastructure Finance loans. ABFL also has a Wealth Management division.
ABFL is rated “AAA” by India Ratings, ICRA and CARE (reaffirmed in 2020). ABFL secured the ABG Business Excellence Award in 2017 (Silver), and 2015 (Bronze), and multiple other Awards on forums like CII.
Job Context
The role is responsible for handling the team of RCU agency samplers and assist them in Identifying document manipulation and critical frauds. Optimizing sampling and ensure minimal fraud loss. To maintain TAT enhance support to the Business Goals. Effective liasoning with risk managers and peers in other financial institutions. To ensure continuous improvement of the RCU screening and sampling system and conduct Stakeholders, meet, Trainings & Fraud awareness sessions.
Key Result Areas:
Key Result Areas ( Max 1325 Characters)
Supporting Actions ( Max 1325 Characters)
Monetary Savings
Hit Rate in %age (Basis S&S and Hunter) (Sample to Hit Ratio)
Fraud Savings in Amount i.e. Loan Amount (Basis S&S and Hunter and Saving from Market Alert and Multiple Funding)
Efficiency & Verification Cost - % of Files Sampled
Internal Control & Process
Enhancements / Innovations / Changes suggested / implemented - Initiatives - New Process changes, Automation, System
Default Backtracking for Document Fraud - Conversion% (FTD)
Department Audit & Regulatory Compliances (Internal Audit Score & Open Items)
MIS & Reporting
Process Efficiency
RCU Vendor coordination for RCU reports
Quarterly RCU Vendor visit
Vendor Bill preparation and assessment
Drive TAT (Sampling & Screening {S&S} & Hunter)
People Management
Learning & Development - Self Training (4) & Vendor staff Training - (1 Training / Month / Location for sampler) + (1 Visit / Qtr / Vendor at Vendor Premises)
Team Management - Agency Collaboration, Team Huddle & Engagement, Co Ordination with internal Stakeholders - Annual 12 Monthly Meetings 5%

Work arrangement
No