Territory Manager-Cross Sell (SME Loans)

Job Requirements
About the Role
The Territory Manager - Cross Sell ( SME ) is responsible for sourcing loans from the market using DSAs/DSTs and existing channel partners, while establishing a quality portfolio. This role involves managing a team, maintaining strong relationships, fostering cooperation, and communicating effectively across various mediums. The role holder must ensure adherence to policies and guidelines, executing tasks in a manner that supports sales and mitigates risk, thereby contributing to the bank's broader objectives.
Key Responsibilities
Primary Responsibilities
Source and manage channels from the market and acquire business from them.
Ensure a quality portfolio by minimizing delinquency and rejection.
Possess extensive knowledge and understanding of retail assets, products, operations, and current market trends.
Identify changing market trends and develop channels for acquiring business while providing high-quality customer service.
Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and enhance customer service.
Secondary Responsibilities
Create an environment for the team to focus on digital enablement to holistically fulfill customer needs.
Drive initiatives to meet the bank's rapid growth targets.
What We Are Looking For
Education
Relevant educational qualifications in finance, business administration, or related fields.
Experience
Proven 2-5 years’ experience in BFSI, particularly in loan against property.
Experience in managing teams and working with DSAs/DSTs and channel partners.
Skills and Attributes
Strong relationship management and communication skills.
Ability to foster cooperation and work effectively across different mediums.
Sales-oriented with a risk-averse approach.
Knowledge of digital enablement and customer-centric strategies.
Analytical mindset with the ability to identify market trends and recommend improvements.

Work arrangement
No