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Walk-In Drive !!! 12 Sep 26 !!! Chennai
Job Role:
Salesforce Sales Cloud
Salesforce Service Cloud
Salesforce Field Service Lightning
Salesforce CMD
Exp: 7+ Years
Location: Chennai
Job Type: Full Time
Job Description:
Salesforce Sales Cloud
Develop and customize Salesforce Sales Cloud solutions to support CRM and business processes.
Lightning Web Components (LWC)
Apex, Triggers, Batch Apex, Future Methods, Test Classes
Flows, Process Builder, Workflows
Salesforce Security Model (Profiles, Roles, Permission Sets, Sharing Rules)
Data Modeling, Custom Objects, Validation Rules, Page Layouts
Data Loader and data migration activities
Salesforce Service Cloud
Design and implement Salesforce Service Cloud solutions based on business requirements.
Configure and customize Service Cloud features including Cases, Queues, Entitlements, Milestones, Knowledge Base, and Omni-Channel.
Develop custom solutions using Apex, Lightning Web Components (LWC), Visualforce, and Flows.
Build and maintain integrations between Salesforce and third-party systems.
Gather business requirements and translate them into scalable technical solutions.
Implement automation using Flows, Process Builder, and Approval Processes.
Support data migration, data quality, and system enhancements.
Troubleshoot production issues and ensure platform stability.
Collaborate with business stakeholders, architects, and cross-functional teams.
Participate in Agile ceremonies, code reviews, and deployment activities.
Salesforce Field Service Lightning
Design and implement Salesforce Field Service Lightning (FSL) solutions to support field operations.
Configure and manage Work Orders, Service Appointments, Service Resources, Territories, and Scheduling Policies.
Develop custom solutions using Apex, LWC, Aura Components, and Flows.
Configure Workforce Management, Dispatcher Console, and Mobile App capabilities.
Implement optimization strategies for scheduling and resource allocation.
Integrate FSL with ERP, HRMS, CRM, and third-party systems using REST/SOAP APIs.
Customize Service Cloud and FSL functionalities to meet business requirements.
Develop and maintain automation using Flows, Process Builder, and Apex.
Perform data migration, deployment, testing, and production support.
Collaborate with business stakeholders to gather requirements and provide solution recommendations.
Troubleshoot and resolve production issues while ensuring application performance and reliability.
Participate in Agile ceremonies, code reviews, and release activities.
Salesforce CMD
Lead end-to-end Salesforce Marketing Cloud implementations and enhancements.
Design and develop personalized customer engagement and omnichannel marketing solutions.
Architect and implement Journey Builder, Automation Studio, Email Studio, Mobile Studio, and Contact Builder solutions.
Lead technical design workshops and translate business requirements into scalable solutions.
Design and manage Marketing Cloud data models, data extensions, and subscriber management processes.
Develop complex SQL queries, AMP script, SSJS (Server-Side JavaScript), and dynamic content solutions.
Implement API-based integrations between Salesforce Marketing Cloud and external systems.
Ensure best practices around deliverability, security, scalability, and performance.
Lead code reviews, solution governance, and deployment activities.
Mentor and guide development teams and junior consultants.
Support estimation, solution proposals, and presales activities.
Collaborate with cross-functional teams including Salesforce CRM, Data Engineering, and Analytics teams.
Work arrangement
No
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