Onboarding Associate

Company Description Filo is a youth-oriented e-learning startup that offers a live instant tutoring app, connecting students with expert tutors for one-on-one interactive video sessions in under 60 seconds. Operating 24/7, Filo enables students to receive real-time explanations, support, and problem-solving whenever they need it. More than 1.5 million students across 15+ countries use Filo to enhance their daily learning experience. With a community of over 50,000 tutors, Filo is one of the largest tutoring platforms globally. The team is driven by a mission to democratize education and make quality learning accessible to every student worldwide.
Role Description The Onboarding Associate is a full-time, on-site role based in Gurugram. This role is responsible for coordinating and executing end-to-end onboarding processes for new hires and tutors, ensuring a smooth transition into the organization and the Filo platform. Day-to-day tasks include preparing and managing onboarding documentation, explaining HR policies and benefits, scheduling and facilitating orientation sessions, and responding to queries from new team members. The Onboarding Associate will collaborate with HR, operations, and team leads to maintain accurate records, improve onboarding workflows, and support a positive, inclusive employee experience. The role also involves tracking onboarding metrics and contributing to process enhancements that align with Filo’s mission and culture.
Qualifications
Strong foundation in Human Resources (HR) and HR Management to handle end-to-end onboarding and coordinate with cross-functional teams.
Knowledge of HR Policies and Employee Benefits to clearly communicate organizational guidelines and support new hires and tutors.
Experience in Benefits Administration to manage enrollment, documentation, and ongoing benefit-related support.
Excellent written and verbal communication skills, with the ability to explain processes clearly and professionally.
High attention to detail, strong organizational skills, and ability to manage multiple onboarding activities simultaneously.
Demonstrated ability to work in a fast-paced startup environment, with a positive, problem-solving attitude.
Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent practical experience.
If interested then please fill this form: https://filorians.tools.findfilo.com/hiring/apply/13

Work arrangement
No