ServiceNow Analyst - CMDB & Discovery

We are looking for an experienced ServiceNow analyst to manage and optimise the Configuration Management Database (CMDB), Discovery, and Service Mapping processes. The ideal candidate will have strong expertise in ServiceNow Discovery, infrastructure mapping, and backend integration.
Responsibilities:
Manage and maintain CMDB integrity and accuracy.
Administer the ServiceNow Discovery and Service Mapping tool.
Design, deploy, and troubleshoot infrastructure mapping (on-prem/cloud).
Implement data governance, audit, and reconciliation procedures.
Collaborate with cross-functional IT teams to resolve mapping/discovery issues.
Generate reports, dashboards, and documentation for configuration management.
Requirements:
Mandatory Skills: ServiceNow CMDB, ServiceNow Discovery and Service Mapping, ITSM processes, API integration, infrastructure understanding (on-prem/cloud), data governance, ITIL fundamentals, troubleshooting, and configuration management.
5+ years of experience in ServiceNow.
3+ years in Discovery and Service Mapping.
Strong understanding of CMDB, APIs, and infrastructure components.
ITIL Foundation certification preferred.
Excellent communication and problem-solving skills.
Experience working in agile and collaborative environments.

Experience
5-9 yrs