Back Office Executive

Company Description ICS INTERNATIONAL CERTIFICATION is an ISO certification body that conducts audits in line with ISO 17021 guidelines and issues ISO 9001, ISO 14001, and ISO 45001 certificates. The organization supports clients in demonstrating compliance with international standards for quality, environmental management, and occupational health and safety. By providing reliable certification services, ICS INTERNATIONAL CERTIFICATION helps businesses strengthen their systems and enhance stakeholder trust. The company values accuracy, integrity, and professionalism in all audit and certification activities, offering a structured environment for team members to grow their expertise.
Role Description This full-time Back Office Executive role is an on-site position based in Vadodara. The Back Office Executive will manage day-to-day office operations, including maintaining documentation, preparing audit-related files, and updating records in internal systems. Responsibilities include coordinating with clients and internal teams via email and phone, supporting the sales and finance functions with data entry, invoicing, and basic follow-up tasks. The role involves scheduling audits, tracking certification timelines, and ensuring that all administrative processes comply with organizational standards. The Back Office Executive is expected to work collaboratively, maintain confidentiality, and support smooth operational workflows.
Qualifications
Candidates should possess skills in Back Office Operations and Office Operations to manage documentation, scheduling, and administrative workflows efficiently.
Candidates should possess strong Communication skills to interact professionally with clients, auditors, and internal stakeholders.
Candidates should possess Sales-related skills to support lead follow-up, basic customer queries, and coordination of certification proposals.
Candidates should possess Finance-related skills to assist with billing, payment tracking, and maintaining financial records.
Proficiency in MS Office (Excel, Word, Outlook) and basic data entry tools.
Strong attention to detail, organizational skills, and ability to prioritize tasks.
Ability to work on-site in Vadodara and collaborate within a structured team environment.
Previous experience in certification, compliance, or professional services organizations is an advantage.
Minimum educational qualification: diploma or bachelor’s degree in business, commerce, or a related field is preferred.

Work arrangement
No