Graduate Trainee

Company Description SBI Life Insurance Co. Ltd., one of India’s most trusted life insurance companies, offers a wide range of protection, pension, savings, and health solutions to individuals and group customers across the country. The company serves millions of families through an extensive nationwide network of over a thousand offices, tens of thousands of employees, and a large base of agents and partners. SBI Life emphasizes a customer-first approach, operational efficiency, ethical service standards, and seamless digital experiences for customers, distributors, and employees. It is committed to providing a healthy, flexible work environment that supports both personal and professional growth. SBI Life also focuses strongly on social responsibility, contributing to initiatives in child education, healthcare, disaster relief, and environmental improvement, and is listed on the BSE and NSE with significant assets under management.
Role Description This is a full-time, on-site Graduate Trainee role based in Kodungallur. The Graduate Trainee will support branch operations, assist in servicing policyholders, and help maintain accurate records and documentation in line with regulatory and company standards. The role involves learning and applying core life insurance concepts, supporting sales and customer relationship activities, and coordinating with internal teams to ensure timely resolution of customer requests. Trainees will participate in structured training programs, shadow experienced team members, and gradually take ownership of assigned tasks and small projects. The position offers exposure to operational processes, customer service practices, and compliance requirements within a leading life insurance organization.
Qualifications
Candidates should possess strong communication and interpersonal skills to interact effectively with customers, colleagues, and stakeholders.
Candidates should possess analytical and problem-solving skills to interpret data, understand processes, and resolve customer or operational issues.
Candidates should possess basic computer proficiency, including MS Office tools, data entry accuracy, and comfort with digital platforms.
Candidates should possess organizational and time-management skills to handle multiple tasks, meet deadlines, and follow standard operating procedures.
Candidates should possess a learning mindset, adaptability, and the ability to work collaboratively in a fast-paced, service-oriented environment.
Graduate degree (preferably in business, commerce, finance, or related fields) from a recognized institution.
Interest in building a career in life insurance, financial services, or customer-facing roles.
Understanding of basic financial concepts and willingness to learn insurance products and regulatory requirements.

Work arrangement
No