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About the role
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Managing Consultant- Industry Advisory
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
The Manager – Keystone Metrics will be responsible for driving data visibility, performance insights, and governance across Advisory’s core financial and operational metrics. The role will track, analyze, and report Keystone performance indicators—including Gross Margin, Utilization, Revenue per Headcount, Cost to Serve, SG&A, Delivery Costs, and other critical KPIs—to enable data-driven decision making for Advisory leadership.
This role is pivotal in strengthening performance transparency across Units, Geographies, and Practices and ensuring proactive insights for business actions.
Key Responsibilities
Keystone Metrics Tracking & Reporting
· Track and report performance for Advisory’s core Keystone metrics, including:
o Gross Margin (%) by Unit / Geography / Practice
o Revenue per Headcount
o GM per Headcount
o Utilization trends
o Cost to Serve (SG&A, Delivery Costs, etc.)
o HC governance, contractor mix, SG&A movement
· Prepare weekly, monthly, and quarterly dashboards for leadership with high accuracy and timeliness.
Data Analysis & Insight Generation
· Analyze trends, variances, and drivers across revenue, margin, and cost metrics.
· Identify risks and opportunities, highlighting actionable insights.
· Conduct deep dives on GM performance, revenue productivity, headcount efficiency, and cost levers.
Collaboration & Support
· Partner with Finance, and Operations teams to clarify any data requirements and resolve data issues.
· Support continuous improvement initiatives related to metrics definitions, reporting processes, and tooling.
· in systems.
· Data quality logs and issue resolution documentation.
Required Skills & Competencies
· 7–10 years of experience in FP&A, Business Analytics, Operations Performance, or related fields.
· Strong understanding of P&L drivers—Revenue, Costs, GM, SG&A, Headcount, Utilization.
· Advanced proficiency in Excel, and performance reporting tools.
· Ability to convert complex data into crisp insights for senior leadership.
· Strong stakeholder management and communication skills.
· High attention to detail and comfort working under tight timelines.
Preferred Experience
· Experience supporting consulting/advisory businesses or services firms.
· Prior exposure to Keystone metrics or similar performance frameworks.
· Experience building automated dashboards or performance scorecards.
Additional Information
· This is a full-time, permanent role.
· This role is located in India.
· This role follows a hybrid working model, blending home-based work with a minimum of 4 day per quarter in the office (to be confirmed based on primary location and business need). Flexibility may be required in line with business needs.
Qualifications
Bachelors - Business Administration, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics
Certifications
Certified Business Analysis Professional (CBAP) - UpgradUpgrad, ITIL 4 Foundation Certificate in IT Service Management - SkillsoftSkillsoft, Microsoft Certified: Power BI Data Analyst Associate - MicrosoftMicrosoft, PRINCE2 Practitioner - PeopleCraftPeopleCraft, Project Management Professional (PMP) - Virtual Learning Academy (VLA)Virtual Learning Academy (VLA)
Required Skills
Artificial Intelligence (AI), Business Consulting, Client Relations, Cloud Computing, Critical Thinking, Data Analytics, Databricks Platform, Executive Presence, Generative AI, Insurance, Legacy Modernization, Microsoft Power Apps, Microsoft Power Business Intelligence (PBI), Program Management, Property & Casualty Insurance, Snowflake (Platform), Storytelling, Transformation Strategy, Visualizations
Language
English (Required)
Language Proficiency -
Proficient - C2
Additional Job Location -
Job Type
Regular
Master Skill List -
Industry Advisory
Remote Type -
Hybrid
Work Shift -
Any (India)
Why join Genpact?
• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
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