External Audit Confirmation Operations Specialist

Mizuho Gobal Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called ‘Mega Banks’ of Japan. MGS was established in the year 2020 as part of Mizuho’s long-term strategy of creating a captive global processing center for remotely handling banking and IT related operations of Mizuho Bank’s domestic and overseas offices and Mizuho’s group companies across the globe.
At Mizuho we are committed to a culture that is driven by ethical values and supports diversity in all its forms for its talent pool. Direction of MGS’s development is paved by its three key pillars, which are Mutual Respect, Discipline and Transparency, which are set as the baseline of every process and operation carried out at MGS.
What’s in it for you
o Immense exposure and learning
o Excellent career growth
o Company of highly passionate leaders and mentors
o Ability to build things from scratch
Know more about MGS:
https://www.mizuhogroup.com/asia-pacific/mizuho-global-services
Role:- Job Description: External Audit Confirmation Operations Specialist
Job location: - Chennai Perungudi world trade center
Shift:- General shifts – Mon-Fri work from office
Notice period:- immediate joiners to 30 days only
Job Summary
This is an operations position responsible for the entire process of accepting, verifying, preparing confirmation documents, obtaining approvals, and securely sending External Audit Confirmation Requests.
For requests from counterparties and audit firms, we verify balance and transaction information received from relevant departments and return them accurately and confidentially. Work is centred around the Ops Control Tower, coordinating with related operations teams.
Job Responsibilities.
Reception and confirmation of audit confirmation requests from external counterparties / auditors
Analyse requests and assign them to appropriate internal teams.
Registering cases, updating progress, and managing them in the Audit Tracker
Validation of data provided by Derivatives Trade Support, Collateral Management, Settlements, and others
Checking that information other than the target counterparty is not included
Creation of confirmation documents in Word, PDF formatting, and maintenance with disk framer
Obtaining Director Approval and Conducting 4-Eye Checks
Data encryption, password management, and tracking before and after sending
Sending emails for audit requests and sending separate passwords
After completion, tracker updates, folder organization, and filing related emails
If there are requests addressed to other entities, they are forwarded and coordinated to the appropriate responsible parties.
Receive audit request emails and check the availability and contents of the requested documents
Register new cases in the Audit Tracker and record audit reference numbers, counterparties, target dates, responsible teams, and more.
Search past cases as needed, and check the history of the same counterparty and previous teams.
Check whether the Excel/document content received from the relevant team is limited to the target customers.
Prepare the audit confirmation form, convert it to PDF after approval, and prepare to send it
A 4-eye check is conducted before sending to confirm the recipient, contents, signature, and disclaimer
Data files are password protected, and passwords are sent via a separate email
After completion, the completion date and confirmation information are reflected in the tracker.
Required Skills and Experience
Practical experience in operations, middle office, and control departments at financial institutions
Experience in audit response, reconciliation, trail management, and data verification
High awareness of accuracy and confidentiality, with the ability to check every detail
Task management capabilities capable of managing multiple cases simultaneously
Smooth communication skills with stakeholders
Experience in back-office/control roles in banking, securities, and investment management industries
Basic knowledge related to trading balances, collateral and derivatives
Understanding of information security and data protection
Experience using audit trackers and workflow management tools
Desired Candidate
Someone who values accuracy and can work carefully within the deadline
Individuals with a strong sense of compliance and confidentiality
Able to proactively collaborate with relevant departments
Someone who can work according to rules and calmly handle exceptions
Able to prioritize and act in multitasking environments
A highly controllable position involved in both audit response and operations management
Able to handle practical risk and information management tasks while collaborating with multiple internal departments.
Acquire a balanced sense of accuracy, control, and customer responsiveness.
Affiliation: Operations Control Tower
Main partners: Derivatives Trade Support, Collateral Management, Settlements, Director Layer
Business type: Regular audit request-based operations + busy season response
Handling information: transaction and balance information by customer, confirmation letters, audit trail materials
Education:- Any Graduate
Experience:-Total:- 4- 12 years in Taxation reporting
Relevant exp: 3- 9 years of relevant experience in External Audit Confirmation with end to end operation
Interested can apply for this job
Thanks !

Work arrangement
No