Senior Technical Project Manager

Job Description : Senior Technical Project
Manager – B2B SaaS, Client End
Experience: 5–12 years
Positions: 1
Location: Remote
Work Model: Remote
Working Days: 5 Days a Week
Role Status: Actively Hiring
Key Skills
● Project Management
● SQL
● Stakeholder Management
● Risk Management
● APIs
● Master Data Management (MDM)
● AI/ML
● Image Recognition
● Data Analytics
● Waterfall
● Agile
● SOWs
● RFPs
Roles & Responsibilities
1. Work closely with Program Managers, Customer Success Managers, and Associate Project
Managers to execute multiple projects concurrently for customers.
2. Understand business objectives, define project scope, and create project plans with clear
timelines, milestones, and deliverables.
3. Monitor and report on all aspects of the project, including project health, progress, risks,
dependencies, and deliverables.
4. Identify deviations from the project plan and take timely corrective actions to ensure
successful delivery.
5. Regularly lead internal and customer-facing meetings to maintain project momentum and
ensure stakeholder alignment.
6. Identify, assess, and manage project risks and dependencies and develop mitigation plans.
7. Manage project governance structures and ensure adherence to project management best
practices.
8. Work closely with internal and external stakeholders across functions and geographies to
execute project activities seamlessly.
9. Manage projects involving enterprise customers across multiple countries or regions and
coordinate with distributed delivery teams.
10. Understand complex technical issues, work with relevant technical teams to develop
resolution plans, and track issues through closure.
11. Manage project scope, timelines, deliverables, and customer expectations throughout the
project lifecycle.
12. Identify gaps in processes and implement best practices to improve project delivery
efficiency.
13. Document lessons learned and stakeholder feedback and incorporate learnings into future
projects.
14. Ensure projects deliver measurable business outcomes and meet agreed customer
objectives.
Ideal Candidate
1. Senior Project Management Profile
Strong Senior Project Manager profile with enterprise B2B SaaS and client-facing delivery
experience.
2. Project Management Experience — Mandatory
Must have 5+ years of project management experience with significant client-facing delivery time
(non-negotiable), including experience in a B2B SaaS company serving enterprise customers.
3. End-to-End Enterprise Project Management — Mandatory
Must have managed complex enterprise projects end-to-end, from requirement gathering and
planning through successful delivery and go-live.
4. Multi-Country / Multi-Region Rollouts — Mandatory
Must have managed multi-country / multi-region rollouts, preferably across North America and/or
Europe.
The candidate should have experience coordinating India-based delivery teams with customers
and stakeholders in Western markets.
5. Technically Complex Projects — Mandatory
Must have delivered technically complex and analytics-driven projects involving one or more of:
● AI/ML
● Image Recognition
● Data Analytics
6. Technical Skills — Mandatory
Must have strong working knowledge of:
● SQL
● APIs
● Master Data Management (MDM)
7. SOW / Change Request / RFP Experience — Mandatory
Must have experience working with:
● Statements of Work (SOWs)
● Change Requests
● RFPs
The candidate should be experienced in managing:
● Scope
● Timelines
● Risks
● Dependencies
using Waterfall, Agile, or both methodologies.
8. Engagement Ownership — Mandatory
Must be the accountable owner of the engagement.
The candidate should act as:
● Primary client point of contact
● Owner of the project plan
● Owner of project delivery
● Owner of go-live
This is not a hands-on specialist/build role. The candidate should be responsible for managing and
driving the engagement rather than personally executing the technical build.
9. Stakeholder Management & Communication — Mandatory
Must have strong:
● Facilitation skills
● Communication skills
● Stakeholder-management skills
● Executive-level reporting skills
across cross-functional and geographically distributed teams.
10. Compensation Note
CTC is inclusive of variable.
11. Customer Onboarding — Preferred
Prior experience with customer onboarding is preferred.
12. Certifications — Preferred
Any of the following certifications will be preferred:
● PMP
● CAPM
● ITIL
● CSM
Additional Information
1. Remote role with flexible working hours:
○ 9:00 AM – 6:00 PM
○ 10:00 AM – 7:00 PM
2. 5 days work week.
3. End-to-end project management lifecycle involvement — from requirement gathering
through project go-live — is mandatory.
4. Customer onboarding experience is prioritized.
5. Candidates will work with global enterprise clients, primarily in the FMCG / Retail AI space.
6. The candidate will coordinate closely with India-based delivery teams.
Interview Process
Round 1 — Technical Round
Assessment of technical project management knowledge, SaaS experience, project delivery, and
relevant domain expertise.
Round 2 — Case Study
Practical assessment of project-management, stakeholder-management, risk-management, and
problem-solving capabilities.
Round 3 — Final Round
Interview with Senior Management.
All rounds will be conducted virtually.
About the Role
ParallelDots is looking for a Senior Technical Project Manager with strong experience in enterprise
B2B SaaS and client-facing project delivery.
The ideal candidate will be responsible for owning enterprise customer engagements end-to-end
— from requirements gathering and project planning through execution, stakeholder management,
delivery, and go-live.
This role requires someone who can independently manage technically complex, analytics-driven
projects involving AI/ML, Image Recognition, and Data Analytics, while coordinating with
distributed teams across geographies.
The candidate will serve as the primary point of contact for enterprise clients, ensuring project
health, timelines, deliverables, risks, dependencies, and customer expectations are managed
effectively throughout the project lifecycle.

Work arrangement
No