Senior Technical Project Manager

Senior Technical Project Manager – B2B SaaS, Client End
Experience: 5–12 years
Positions: 1
Location: Remote
Work Model: Remote
Working Days: 5 Days a Week
Key Skills
Project Management
SQL
Stakeholder Management
Risk Management
APIs
Master Data Management (MDM)
AI/ML
Image Recognition
Data Analytics
Waterfall
Agile
SOWs
RFPs
Roles & Responsibilities
1. Work closely with Program Managers, Customer Success Managers, and Associate Project Managers to execute multiple projects concurrently for customers.
2. Understand business objectives, define project scope, and create project plans with clear timelines, milestones, and deliverables.
3. Monitor and report on all aspects of the project, including project health, progress, risks, dependencies, and deliverables.
4. Identify deviations from the project plan and take timely corrective actions to ensure successful delivery.
5. Regularly lead internal and customer-facing meetings to maintain project momentum and ensure stakeholder alignment.
6. Identify, assess, and manage project risks and dependencies and develop mitigation plans.
7. Manage project governance structures and ensure adherence to project management best practices.
8. Work closely with internal and external stakeholders across functions and geographies to execute project activities seamlessly.
9. Manage projects involving enterprise customers across multiple countries or regions and coordinate with distributed delivery teams.
10. Understand complex technical issues, work with relevant technical teams to develop resolution plans, and track issues through closure.
11. Manage project scope, timelines, deliverables, and customer expectations throughout the project lifecycle.
12. Identify gaps in processes and implement best practices to improve project delivery efficiency.
13. Document lessons learned and stakeholder feedback and incorporate learnings into future projects.
14. Ensure projects deliver measurable business outcomes and meet agreed customer objectives.
Ideal Candidate
1. Senior Project Management Profile
Strong Senior Project Manager profile with enterprise B2B SaaS and client-facing delivery experience.
2. Project Management Experience — Mandatory
Must have 5+ years of project management experience with significant client-facing delivery time (non-negotiable), including experience in a B2B SaaS company serving enterprise customers.
3. End-to-End Enterprise Project Management — Mandatory
Must have managed complex enterprise projects end-to-end, from requirement gathering and planning through successful delivery and go-live.
4. Multi-Country / Multi-Region Rollouts — Mandatory
Must have managed multi-country / multi-region rollouts, preferably across North America and/or Europe.
The candidate should have experience coordinating India-based delivery teams with customers and stakeholders in Western markets.
5. Technically Complex Projects — Mandatory
Must have delivered technically complex and analytics-driven projects involving one or more of:
AI/ML
Image Recognition
Data Analytics
6. Technical Skills — Mandatory
Must have strong working knowledge of:
SQL
APIs
Master Data Management (MDM)
7. SOW / Change Request / RFP Experience — Mandatory
Must have experience working with:
Statements of Work (SOWs)
Change Requests
RFPs
The candidate should be experienced in managing:
Scope
Timelines
Risks
Dependencies
using Waterfall, Agile, or both methodologies.
8. Engagement Ownership — Mandatory
Must be the accountable owner of the engagement.
The candidate should act as:
Primary client point of contact
Owner of the project plan
Owner of project delivery
Owner of go-live
This is not a hands-on specialist/build role. The candidate should be responsible for managing and driving the engagement rather than personally executing the technical build.
9. Stakeholder Management & Communication — Mandatory
Must have strong:
Facilitation skills
Communication skills
Stakeholder-management skills
Executive-level reporting skills
across cross-functional and geographically distributed teams
10. Compensation Note
CTC is inclusive of variable.
11. Customer Onboarding — Preferred
Prior experience with customer onboarding is preferred.
12. Certifications — Preferred
Any of the following certifications will be preferred:
PMP
CAPM
ITIL
CSM
Additional Information
Remote role with flexible working hours:
9:00 AM – 6:00 PM
10:00 AM – 7:00 PM
5 days work week.
End-to-end project management lifecycle involvement — from requirement gathering through project go-live — is mandatory.
Customer onboarding experience is prioritized.
Candidates will work with global enterprise clients, primarily in the FMCG / Retail AI space.
The candidate will coordinate closely with India-based delivery teams.
Interview Process
Round 1 — Technical Round
Assessment of technical project management knowledge, SaaS experience, project delivery, and relevant domain expertise.
Round 2 — Case Study
Practical assessment of project-management, stakeholder-management, risk-management, and problem-solving capabilities.
Round 3 — Final Round
Interview with Senior Management.
All rounds will be conducted virtually.
Screening Questions
1. The candidate is expecting less than their current CTC. What is the reason?
2. The candidate is expecting a hike above 40%. What is the reason?
3. Anything else the hiring team should know about this candidate?
4. Have you managed multi-country / multi-region rollouts? Which regions, especially North America / Europe?
5. Which methodologies do you deliver with — Waterfall, Agile, or both?
6. Is your experience in B2B SaaS, serving enterprise / Fortune 500 clients? Name a few.
About ParallelDots
ParallelDots is an AI and computer vision SaaS platform that helps global CPG brands and retailers monitor and improve shelf performance in physical stores.
In just five years, ParallelDots has grown into one of the world's top retail AI companies, serving customers across modern trade and the most complex traditional trade markets.

Work arrangement
No