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QA Engineer – Conversational AI & Agentic AI-Hybrid
Location: Noida, Pune, Bangalore, Gurgaon
Shift: 1.00 – 10.00 PM
Model: Hybrid
Required Qualifications
3-7 years of experience in software testing and quality assurance, with exposure to Conversational AI, Generative AI, Agentic AI, or similar AI technologies.
Strong knowledge of QA methodologies, SDLC, STLC, defect management, and validation techniques.
Experience testing conversational AI platforms, chatbots, voicebots, virtual assistants, or AI-driven applications.
Understanding of Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), prompt engineering concepts, and AI agent architectures.
Experience with JIRA for defect tracking and project management.
Strong proficiency in Excel for data analysis, reporting, and test metrics.
Familiarity with API testing tools such as Postman, Swagger, or equivalent.
Experience in functional, integration, performance, security, and user acceptance testing.
Understanding of AI evaluation metrics, model behavior analysis, and conversational testing frameworks.
Ability to work effectively in cross-functional teams and adapt to fast-paced environments.
Strong analytical, troubleshooting, and problem-solving skills.
Work arrangement
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