Creator / Brand Acquisition

Crenzo
Create. Connect. Convert.
The creator performance platform.
Location: Delhi NCR
Work Mode: Hybrid / Travel Delhi NCR
Duration: 6 months
Stipend: ₹5,000/month
Openings: 10
Experience: Freshers / 0–1 year
Start Date: September 2026
About Crenzo
Crenzo is building a creator-performance platform that connects brands with micro-influencers and UGC creators.
We help brands discover the right creators, execute creator campaigns, manage content and understand what performs.
We are currently building our 100-day MVP and are looking for Client Service Interns to work closely with our brand clients and internal campaign team.
About the Role
As a Client Service Intern, you will be the day-to-day communication point between Crenzo and our brand clients.
Your role is to make sure clients receive a smooth experience throughout their creator campaigns.
You will coordinate with:
Client → Crenzo Team → Creators → Content Team
This is a great opportunity for someone who enjoys talking to people, managing relationships, following up and solving problems.
Key Responsibilities🤝 Client Communication
Communicate with clients through WhatsApp, email and calls.
Understand client requirements and campaign objectives.
Share campaign updates and timelines.
Respond to client queries promptly.
Coordinate meetings and follow-ups.
Maintain professional relationships with clients.
Collect client feedback and communicate it to the internal team.
📋 Campaign Management
Understand campaign briefs from clients.
Coordinate creator shortlisting and approvals.
Track campaign timelines and deliverables.
Follow up with creators for content submissions.
Coordinate revisions and approvals.
Ensure campaigns are delivered on time.
Escalate issues to the Senior CS / Campaign Manager.
📊 Client Reporting
Maintain client and campaign information in CRM/Google Sheets.
Track campaign status.
Prepare basic campaign updates.
Collect content and performance information.
Help prepare post-campaign reports.
🔄 Client Retention
Follow up after campaign completion.
Understand client satisfaction.
Identify opportunities for repeat campaigns.
Maintain regular communication with existing clients.
Help the team build long-term brand relationships.
Who We're Looking ForMust have
Excellent communication skills
Good spoken and written English
Comfortable speaking with clients on calls
Good Hindi communication
Strong follow-up skills
Organized and responsible
Positive attitude
Comfortable with WhatsApp, Google Sheets and basic computer tools
Willingness to learn
Good to have
Previous client servicing/customer success internship
Sales or business development experience
Agency experience
Digital marketing knowledge
Social media/Instagram knowledge
Influencer marketing knowledge
Freshers are welcome to apply.
What You Will Learn
During the internship, you will get hands-on experience in:
Client servicing
Account management
Influencer marketing
UGC campaigns
Brand communication
Campaign management
Customer retention
Digital marketing
Creator economy
Startup operations
You will work directly with brands, creators and the Crenzo core team.
What We Expect
We are looking for someone who doesn't wait for instructions for everything.
If a client hasn't responded:
Follow up.
If a creator hasn't submitted:
Follow up.
If something is delayed:
Identify it and escalate it.
If a client is unhappy:
Understand the problem and help solve it.
We value ownership, communication and execution.
Performance Metrics
You will be evaluated on:
Client response time
Follow-up discipline
Client satisfaction
Campaign coordination
Campaign completion
Communication quality
CRM/data accuracy
Problem-solving
Client retention
Career Opportunity
Based on performance, interns may be considered for a full-time Client Service / Account Management / Customer Success role at Crenzo.

Work arrangement
No