Senior SAP SuccessFactors Consultant

🚨 Hiring | Senior SAP SuccessFactors AMS Consultant
📍 Location: Bangalore – Hybrid
💼Experience: 5+ Years
🕒Employment Type: Full Time
The ideal candidate should have strong hands-on functional experience across Employee Central (EC), Time Management, Learning Management System (LMS), Onboarding, Recruiting, and Reporting, along with a good understanding of integrations with Employee Central Payroll (ECP), SAP ERP/S/4HANA, Finance, and third-party applications.
🔹 Key Responsibilities:
Provide L2/L3 Application Management Support (AMS) for SAP SuccessFactors applications, including incident, problem, service request, and enhancement management.
Configure, maintain, and troubleshoot Employee Central, including Foundation Objects, MDF Objects, Business Rules, Workflows, Event Reasons, Position Management, and Role-Based Permissions (RBP).
Support Time Management processes such as Time Off, Time Sheet, Holiday Calendars, Work Schedules, Time Profiles, accruals, and leave policies.
Provide production support for SAP SuccessFactors LMS, including learning items, curricula, programs, certifications, assignments, notifications, and learning history.
Support Onboarding and Recruiting processes, workflows, permissions, templates, candidate/requisition issues, and integrations with Employee Central.
Design, support, troubleshoot, and optimize integrations between SuccessFactors, ECP, SAP ERP/S/4HANA, Finance, and third-party systems.
Work with SAP Integration Suite/CPI, Integration Center, OData, REST/SOAP APIs, SFTP, and middleware platforms.
Support EC–ECP integration, employee master data replication, organizational data synchronization, and payroll-related interfaces.
Support Payroll-to-Finance (FI) integration, including payroll posting validation, reconciliation, and interface troubleshooting.
Plan and execute mass data loads, employee imports, foundation object uploads, data validation, cleansing, and reconciliation.
Support SAP SuccessFactors quarterly releases, impact assessments, regression testing, UAT, and production deployment.
Perform Root Cause Analysis (RCA) for recurring production issues and recommend sustainable solutions.
Manage tickets and changes through ServiceNow, Jira, or Remedy, ensuring SLA and ITIL compliance.
Work closely with HR, Payroll, Finance, IT, Security, Middleware, and business stakeholders in a client-facing environment.
Identify opportunities for process improvement, automation, integration optimization, and operational efficiency.
🔹 Mandatory Skills
5+ years of hands-on SAP SuccessFactors experience, preferably in an AMS/Application Support environment.
Strong expertise in Employee Central (EC), Time Management, LMS, Onboarding, Recruiting, and Reporting.
Hands-on experience with Business Rules, MDF, Workflows, Foundation Objects, Position Management, and RBP.
Good understanding of EC–ECP integration and employee data replication.
Experience with Payroll-to-FI integration and payroll posting reconciliation.
Strong exposure to Integration Center, SAP CPI/Integration Suite, OData, REST, SOAP, SFTP, and middleware.
Experience with mass data management and SuccessFactors quarterly releases.
Strong troubleshooting, RCA, incident management, and problem-solving skills.
Excellent client-facing, communication, stakeholder management, and documentation skills.
Experience working in an ITIL-based AMS/support environment.
📩 Interested candidates can share their updated CVs at hr@runmapglobal.com.

Work arrangement
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