Sales Administrator - Customer Experience Centre

We are seeking an exceptional Customer Experience Centre Manager (Executive Briefing Centre Manager) to lead the day-to-day operation of our flagship London Customer Experience Centre.
This role is responsible for ensuring a seamless experience for visiting customers, prospects, partners and industry stakeholders. The Customer Experience Centre Manager will partner with internal account teams from initial briefing planning through to onsite delivery and post-engagement follow-up to deliver experiences that deepen customer relationships and drive revenue growth. Acting as both host and programme manager, the Executive Briefing Manager will ensure every visit reflects Fortinet’s commitment to customer obsession, operational excellence, and cybersecurity leadership.
The successful candidate will work closely with Sales, Engineering, Marketing and Executive Leadership teams to create tailored, impactful experiences that accelerate opportunities, deepen customer trust, and support revenue growth.
This is a highly visible role requiring exceptional organisational skills, executive presence, attention to detail, and a passion for delivering memorable customer experiences.
Office Location: London. This is an office-based role – you are required to be on site.

Work arrangement
No