General Manager Sales Marketing

Company Description Swift Securitas is a leading private security company in India, providing comprehensive protection and risk management services to a diverse range of clients. The company focuses on delivering reliable, professional security solutions that support safe business operations and secure environments. With a strong presence in major metropolitan regions, Swift Securitas emphasizes high service standards and responsive customer support. The organization values integrity, accountability, and continuous improvement, offering team members opportunities to grow in a dynamic, mission-driven industry.
Role Description The General Manager Sales Marketing is a full-time, on-site role based in the Mumbai Metropolitan Region. This role is responsible for driving revenue growth by developing and executing sales and marketing strategies for security services, overseeing key accounts, and expanding the client base. Day-to-day responsibilities include managing sales pipelines, leading customer acquisition and retention initiatives, conducting market analysis, and coordinating promotional campaigns. The General Manager will guide and mentor the sales and customer service teams, monitor performance metrics, and ensure high levels of customer satisfaction. The role also involves cross-functional collaboration with operations and finance to align service offerings with market needs and organizational goals.
Qualifications
Strong Sales experience, including business development and account management in B2B services, preferably in security or related industries.
Proven General Management capabilities, including strategic planning, budgeting, and performance monitoring.
Demonstrated focus on Customer Satisfaction and Customer Service, with the ability to build long-term client relationships.
Effective Team Management skills, including leading, coaching, and motivating cross-functional sales and service teams.
Excellent communication, negotiation, and presentation skills.
Ability to work on-site in the Mumbai Metropolitan Region and travel within the region as needed.
Bachelor’s degree in Business, Marketing, Management, or a related field; an MBA or equivalent post-graduate qualification is an advantage.
Experience in the private security, facilities management, or services sector is highly desirable.
Strong analytical skills, proficiency with CRM tools and MS Office, and a data-driven approach to decision-making.

Work arrangement
No