Field Officer

Company Description GDX Group is an Integrated Facility Management Service Provider headquartered at 29 Sant Nagar, East of Kailash, New Delhi, India. The organization focuses on delivering reliable, efficient, and comprehensive facility management solutions to a diverse range of clients. GDX Group aims to maintain safe, well-managed environments by combining operational expertise with a strong emphasis on service quality. Team members are encouraged to work collaboratively, follow standardized processes, and support continuous improvement in service delivery. Joining GDX Group offers the opportunity to contribute directly to high-impact operations across multiple facilities in Delhi.
Role Description The Field Officer role is a full-time, on-site position based in Delhi, responsible for overseeing day-to-day facility operations at assigned locations. The Field Officer will monitor service quality, ensure adherence to safety and compliance standards, and coordinate with on-ground staff and vendors to resolve operational issues promptly. Responsibilities include conducting regular site inspections, maintaining records and reports, and communicating status updates and incident details to supervisors and clients. The role involves planning and organizing daily activities, supporting implementation of company policies, and assisting in training and guiding staff to meet performance targets. The Field Officer is expected to respond to on-site emergencies, manage basic administrative tasks, and contribute to continuous improvement initiatives in facility management processes.
Qualifications
Strong facility operations and site supervision abilities, including monitoring services, conducting inspections, and coordinating with vendors and staff.
Solid organizational and administrative skills, with the capacity to maintain accurate records, prepare basic reports, and manage daily schedules.
Effective communication and interpersonal skills for interacting with clients, team members, and management in a clear and professional manner.
Knowledge of basic safety, hygiene, and compliance practices relevant to facility management, with attention to detail and problem-solving capability.
Ability to work on-site in Delhi on a full-time basis, including flexibility to handle urgent issues and support operations during peak periods.
Prior experience in facility management, field operations, or a related domain is preferred.
Minimum of a high school diploma; a vocational certificate or degree related to facility management, operations, or administration is an advantage.
Proficiency in using mobile devices and basic computer applications for reporting and communication.

Work arrangement
No