Inside Sales Representative

Company Description ShikshaVertex is an e-learning service provider offering upskilling programs designed to help individuals move toward their desired careers. The platform combines structured learning with internship opportunities and coding assessments to build and validate market-ready skills. With a strong focus on college students in India, ShikshaVertex aims to expand access to career advancement opportunities. The organization is committed to empowering learners with practical, industry-relevant capabilities for long-term professional success.
Role Description The Inside Sales Representative is a full-time, on-site role based in Bengaluru. This position involves reaching out to prospective learners, explaining program offerings, and guiding them through the enrollment process. Daily responsibilities include handling inbound and outbound calls, responding to inquiries, qualifying leads, and maintaining accurate records in the CRM system. The role requires building strong relationships with learners, ensuring a positive experience, and working closely with the marketing and operations teams to convert leads and achieve sales targets.
Qualifications
Strong Inside Sales and Lead Generation skills to identify, qualify, and convert prospective learners.
Customer Service and Customer Satisfaction skills to handle inquiries, resolve issues, and maintain positive learner relationships.
Account Management abilities to track learner progress, manage follow-ups, and support repeat or referral enrollments.
Excellent verbal and written communication skills, with the ability to explain programs clearly and persuasively.
Comfort using CRM tools and basic office software to manage data and sales activities.
Proactive, target-driven mindset with the ability to work in a fast-paced, on-site environment.
Prior experience in inside sales, education services, or edtech is an advantage.
Relevant bachelor’s degree or equivalent practical experience preferred.

Work arrangement
No