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About the Company :
Vagaro is a global leader in cloud-based business management software, serving the salon, spa, beauty, fitness, and wellness industries. Our platform enables businesses to manage scheduling, payments, marketing, and operations from one centralized system.
We are a rapidly growing, product-led company transforming how wellness businesses operate and connect with their customers.
Why Join Us :
5-day work week & flexible schedule
Fun Fridays, Tech sessions & cultural events
Learning resources & gaming zones
Annual bonus & recognition programs
Leave encashment & maternity benefits
15 Paid Leaves + 11 Holidays
Comprehensive family medical insurance
Role: Director of Devops
Location: Ahmedabad (Work from Office)
Position Summary:
We are looking for an experienced Director of DevOps, SRE & Infrastructure to lead the strategy, architecture, and operations of our Microsoft Azure Cloud Platform and engineering infrastructure.
This role will own DevOps, SRE, Infrastructure, Platform Engineering, Observability, Security, Disaster Recovery, Scalability, and Cloud Cost Optimization. The ideal candidate combines strong technical expertise with proven leadership experience in designing and operating highly available, secure, scalable, and mission-critical SaaS platforms on Microsoft Azure.
Strong hands-on and leadership experience with Microsoft Azure Cloud Platform is mandatory.
Key Responsibilities:
DevOps & Platform Engineering:
Define and execute the DevOps and Platform Engineering strategy.
Establish standardized CI/CD, release, deployment, and environment management practices.
Drive automation, self-service infrastructure, and developer productivity.
Establish engineering standards for Infrastructure as Code and configuration management.
Promote safe deployment practices including Blue/Green, Canary, and Rolling deployments.
Site Reliability Engineering:
Build and mature the SRE organization and culture.
Define and manage SLIs, SLOs, SLAs, and Error Budgets.
Improve system availability, reliability, performance, and scalability.
Establish production readiness and service ownership standards.
Reduce operational toil and recurring production issues.
Infrastructure & Architecture:
Own the architecture and operation of Azure infrastructure.
Design highly available, scalable, fault-tolerant, and multi-region systems.
Establish standards for compute, networking, storage, databases, caching, messaging, and traffic management.
Drive infrastructure modernization and cloud migration initiatives.
Observability & Operations:
Establish enterprise observability across metrics, logs, traces, APM, and infrastructure monitoring.
Define monitoring, alerting, and operational dashboards.
Establish effective incident management, escalation, and post-incident review processes.
Drive reduction of MTTD, MTTR, and recurring incidents.
Security & Compliance:
Partner with Security and Engineering to establish secure infrastructure.
Implement standards for IAM, secrets, certificates, encryption, network security, vulnerability management, and supply-chain security.
Support SOC 2, ISO 27001, PCI DSS, and other applicable compliance requirements.
Disaster Recovery & Business Continuity:
Own infrastructure-level DR and Business Continuity strategy.
Define and maintain RTO/RPO objectives.
Establish backup, recovery, regional failover, and disaster recovery standards.
Conduct regular DR and failover testing.
Performance, Scalability & Cost:
Establish infrastructure capacity and performance planning.
Identify and eliminate infrastructure bottlenecks.
Ensure platforms can scale with business growth.
Own Azure cost optimization and FinOps initiatives.
Balance reliability, performance, scalability, and infrastructure cost.
Leadership:
Lead DevOps, SRE, Infrastructure, and Platform Engineering teams.
Recruit, mentor, and develop high-performing technical teams.
Establish engineering objectives, standards, and KPIs.
Partner with CTO/CPTO, Engineering, Architecture, Security, Product, QA, and Finance.
Manage strategic technology vendors and infrastructure budgets.
Core Technical Skill Set:
Azure — Required:
Strong production experience with:
Azure App Services
Azure Kubernetes Service (AKS)
Azure Functions
Azure Virtual Machines
Azure Storage
Azure SQL
Cosmos DB
Azure Cache for Redis
Azure Service Bus
Azure Event Hubs
Azure Front Door
Azure Application Gateway
Azure Load Balancer
Azure CDN
Azure DNS
Azure API Management
Azure Virtual Network
Azure Monitor
Application Insights
Log Analytics
Azure Key Vault
Microsoft Entra ID
Azure Firewall
Azure WAF
Azure Backup / Site Recovery
DevOps & CI/CD:
GitHub / GitHub Enterprise
Azure DevOps
GitHub Actions
CI/CD architecture
Release automation
Deployment automation
GitOps
Feature flags
Blue/Green deployment
Canary deployment
Rolling deployment
Infrastructure as Code:
Terraform
Bicep / ARM
Ansible
Helm
Kubernetes manifests
Policy as Code
Containers & Kubernetes:
Docker
Kubernetes
AKS
Helm
Kubernetes networking
Autoscaling
Container security
Cluster management
Kubernetes observability
SRE:
SLI / SLO / SLA
Error Budgets
Incident Management
Production Readiness
Reliability Engineering
Capacity Planning
Toil Reduction
Chaos Engineering
Fault Tolerance
Disaster Recovery
Observability:
Azure Monitor
Application Insights
Log Analytics
Prometheus
Grafana
Elastic
OpenTelemetry
Distributed Tracing
APM
Centralized Logging
Alerting
Networking:
TCP/IP
HTTP/HTTPS
DNS
TLS/SSL
CDN
WAF
DDoS Protection
Load Balancing
API Gateway
Reverse Proxy
VNet
Firewall
VPN
Routing
Private Networking
Security:
Microsoft Entra ID
IAM / RBAC
OAuth 2.0
OpenID Connect
Secrets Management
Certificate Management
Encryption / KMS
Zero Trust
Vulnerability Management
Container Security
SAST / DAST
Supply-Chain Security
Data & Messaging:
Working knowledge of:
SQL Server
Postgr
Work arrangement
No
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