Mortgage Sales Manager

Company Description IIFL Home Finance is a digitally-driven fintech company focused on affordable, sustainable housing and inclusive growth across India. The organization provides home loans and secured business loans to lower-income and economically weaker sections with streamlined documentation and fast approvals. All loan processes are fully digital and paperless, aligning with IIFL’s strong sustainability commitment and support for the Government’s #HousingForAll mission and Pradhan Mantri Awas Yojana schemes. Through its Kutumb platform and the handbook “Building Green: IIFL Home Loan’s Guide to Sustainable Affordable Housing,” IIFL Home Finance promotes awareness and innovation in sustainable, affordable housing. The company combines technology, social impact, and financial expertise to expand access to homeownership.
Role Description The Mortgage Sales Manager is a full-time, on-site role based in Faridabad, responsible for driving home loan and mortgage sales while ensuring a high-quality customer experience. This role oversees lead generation, pipeline management, and conversion of prospects through effective relationship building with customers, developers, and channel partners. The Mortgage Sales Manager will manage and guide a sales team, set performance targets, monitor metrics, and implement sales strategies aligned with IIFL Home Finance’s growth and sustainability goals. Day-to-day responsibilities include evaluating customer eligibility, coordinating with credit and operations teams, ensuring compliance with internal policies and regulatory guidelines, and executing local marketing and outreach initiatives. The role also involves regular market analysis, competitor tracking, and continuous improvement of sales processes to enhance productivity and customer satisfaction.
Qualifications
Strong knowledge of the Mortgage Industry and Mortgage Lending processes, including home loans and related regulatory guidelines.
Solid understanding of Finance principles relevant to retail lending, credit assessment, and risk management.
Experience in Mortgage Marketing, including local market outreach, partner management, and lead generation.
Demonstrated Customer Service skills, with the ability to communicate clearly, build trust, and resolve issues efficiently.
Proven experience in sales management or business development in housing finance, banking, or NBFCs.
Ability to lead and motivate a sales team, manage targets, and use data to drive performance.
Strong interpersonal, negotiation, and presentation skills, with proficiency in basic digital tools and CRM systems.
Bachelor’s degree in business, finance, or a related field; an advanced degree or relevant certifications are an advantage.

Work arrangement
No