Relationship Officer

Company Description Mywish Marketplaces Pvt Ltd. is an information technology and services company headquartered in New Delhi, India. The organization focuses on delivering technology-enabled marketplace solutions and services to its clients. Located at Surya Niketan, the company operates in a dynamic environment that combines IT expertise with customer-centric offerings. Team members collaborate closely to support business growth, client satisfaction, and service quality. The company offers opportunities for professional development in a fast-evolving technology and services landscape.
Role Description The Relationship Officer role is a full-time, on-site position based in the Greater Jaipur Area. The role involves managing and nurturing relationships with clients, understanding their business needs, and ensuring timely resolution of queries and issues. The Relationship Officer will coordinate with internal teams to support service delivery, handle customer interactions, and maintain accurate records of client communication and transactions. Daily tasks include follow-ups with clients, supporting sales and cross-selling opportunities, providing basic financial or product-related information, and contributing to customer satisfaction initiatives. The role requires proactive engagement, regular reporting, and adherence to company policies and service standards.
Qualifications
Candidates should possess strong Business Relationship Management skills to build, maintain, and grow client relationships.
Candidates should possess foundational Finance knowledge to understand products, services, and client requirements.
Candidates should possess effective Communication skills to interact clearly and professionally with clients and internal stakeholders.
Candidates should possess solid Customer Service skills to handle queries, resolve issues, and support a positive client experience.
Candidates should possess Sales skills to identify opportunities, support conversions, and participate in cross-selling or up-selling initiatives.
Candidates should have good organizational and time management skills to handle multiple client accounts and tasks efficiently.
A bachelor’s degree in Business, Finance, Commerce, or a related field, along with prior experience in client-facing roles, will be beneficial. (0-3 years experience).
We welcome the new and fresh talent (Freshers) also.

Work arrangement
No