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About the role
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About Zyla (www.zyla.in)
Zyla Health is India’s top-rated platform for personalized care. We deliver health outcomes at scale for insurers, employers, and pharma enterprises. Trusted by giants like Axis Max Life, DHL, and Coca-Cola, L&T, Tata Power, Zydus, we maintain a consistent NPS of 90+ for our care delivery.
Our in-house doctors/ care team and proprietary AI engines - Athena, Lea, and Iris help us assess the health risk of every individual and initiate custom care journeys. This helps us deliver better health for the end user and tangible business ROI for our B2B client. At our current scale we cater to 2L+ paid lives and save 150+ heart attacks/ strokes per month.
Job Summary
We are looking for a high-performing Associate Vice President – Business Development to lead strategic business growth across the Insurance and Pharmaceutical sectors. This role is responsible for both hunting (acquiring new clients) and farming (expanding and strengthening existing partnerships) while driving revenue growth and long-term strategic relationships.
The ideal candidate should have a strong enterprise sales experience and the ability to manage complex sales cycles involving multiple stakeholders.
How you will make an impact:
Business Development (Hunting)
Identify, qualify, and acquire new B2B clients across Insurance, Pharma, Brokers and allied industries.
Develop and execute a robust sales strategy to consistently achieve revenue targets.
Build a healthy sales pipeline through networking, referrals, industry events, and outbound outreach.
Lead end-to-end sales cycles from prospecting to contract closure.
Present customized healthcare and wellness solutions aligned with client business objectives.
Prepare commercial proposals, negotiate contracts, and close strategic partnerships.
Strategic Account Management (Farming)
Serve as the primary business owner for major key accounts.
Build long-term relationships with CXOs, HR Leaders, Medical Teams, Business Heads, Procurement, and other senior stakeholders.
Conduct regular meetings, Quarterly Business Reviews (QBRs) and performance discussions.
Identify opportunities for renewals, cross-selling, upselling, and portfolio expansion.
Ensure high client satisfaction, retention and sustained account growth.
Program Management
Own complete implementations from contract signing through successful go-live.
Coordinate with Product, Operations, Clinical, Technology, Marketing, Finance and Customer Success teams to ensure timely project execution.
Define project timelines, milestones, deliverables and success metrics.
Monitor implementation progress and proactively resolve execution risks.
Ensure client commitments, SLAs, and contractual deliverables are consistently met.
Lead strategic initiatives for existing clients, including new program launches, service enhancements, and process improvements.
Client Success & Stakeholder Management
Act as a trusted advisor to key clients by understanding their business objectives and recommending scalable healthcare solutions.
Drive client adoption and utilization of services.
Ensure strong collaboration between client stakeholders and internal delivery teams.
Handle executive escalations and ensure timely resolution of issues.
Revenue and Business Planning
Own quarterly and annual revenue targets.
Forecast business accurately and maintain a healthy sales pipeline.
Track key sales metrics and prepare business reports for leadership.
Drive profitability while maintaining sustainable growth.
Cross Functional Collaboration
Work closely with Product, Operations, Clinical, Marketing, Customer Success and Finance teams to deliver client solutions.
Provide market feedback to influence product development and go-to-market strategies.
Ensure seamless onboarding and execution for new clients.
We are looking for people who:
10+ years of experience in B2B Sales, Business Development or Strategic Partnerships.
Demonstrated success in both new business acquisition (hunting) and account growth (farming).
Experience managing large accounts and high-value commercial negotiations.
A strong network within the Insurance and/or Pharma industry will be a significant advantage.
Demonstrated leadership experience in building and scaling sales teams.
Goal-oriented, self-driven, and proactive in problem-solving.
Ability to work independently while effectively leading and collaborating with teams.
Strong analytical thinking combined with excellent interpersonal and stakeholder management skills.
What we offer:
Opportunity to directly work on a very innovative product that has a big societal impact.
Opportunity to work with a cross-functional team consisting of leading medical brains, tech geeks, operations gurus.
An open set-up where you can innovate every day.
What Success Looks Like:
Within the first 12 months, the AVP is expected to:
Build a strong pipeline of qualified opportunities.
Acquire strategic Insurance and Pharma clients.
Expand revenue from existing major accounts through cross-sell and upsell initiatives.
Develop long-term partnerships that contribute to sustainable business growth.
Establish Zyla as a preferred digital health and preventive care partner within the Insurance and Pharma ecosystem.
Work arrangement
No
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