Live opening · Posted 1 day ago
The key details from the original listing.
Live timing from JobBeeper.
Description supplied by the original job listing.
Experience & Leadership
• 18-20 years of progressive experience in Human Resources Outsourcing (HRO), HR Shared Services, or Global Business Services environments, with demonstrated success in leading large-scale global delivery operations.
• Proven expertise in managing end-to-end Hire-to-Retire (H2R) processes, including Talent Acquisition, Core HR Administration, Talent Management, Learning & Development, Performance Management, Payroll, Compensation, and Employee Lifecycle Services.
• Strong track record of leading multi-location, multicultural teams and delivering operational excellence across global customer engagements.
Language & Communication
• German language proficiency at B2.2 level or above is mandatory, with the ability to effectively engage with native German-speaking stakeholders across verbal and written communication channels.
• Excellent business communication, executive presentation, negotiation, and stakeholder management skills.
Transformation & Technology
• Demonstrated experience in driving HR transformation initiatives, service delivery modernization, process standardization, and operational excellence programs.
• Strong understanding of HR technology platforms such as Workday, SAP SuccessFactors, Oracle HCM, ServiceNow HRSD, and related enterprise ecosystems.
• Experience leveraging Automation, Analytics, Artificial Intelligence (AI), Robotic Process Automation (RPA), and Agentic AI capabilities to improve service outcomes and operational efficiency.
Business & Financial Acumen
• Experience owning service delivery governance, contractual commitments, SLA/KPI management, financial performance, and account profitability.
• Strong analytical, problem-solving, risk management, and decision-making capabilities with a customer-centric mindset.
• HR Outsourcing (HRO) and HR Shared Services
• Global Hire-to-Retire Operations
• HR Service Delivery Transformation
• Global Delivery Management
• Workforce Administration and Employee Lifecycle Management
• Talent Acquisition and Onboarding Services
• Talent Management and Performance Administration
• Learning and Development Operations
• Payroll and Compensation Administration
• HR Governance, Risk and Compliance
• Service Delivery Excellence and Operational Governance
• Business Process Re-engineering and Standardization
• Automation, Analytics and Cognitive Operations
• Artificial Intelligence and Agentic AI in HR Services
• Global HCM Platforms (Workday, SAP SuccessFactors, Oracle HCM)
• ERP, Workflow and Service Management Technologies
• Customer Experience and Employee Experience Improvement
Work arrangement
No
Recently tracked roles with full details and direct application links.