Live opening · Posted 1 day ago
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DESCRIPTION
Level: L4
Department: Lead Management
Designation: Assistant Manager – Call Centre & Campaign
Responsible for: Call Centre & Campaign
Location: Pune
Experience: Min. 5–7 years of experience managing Call Centre operations and/or Campaign Management, preferably in Financial Services/Banking/NBFC
Qualification: Any Graduate/MBA
Reporting to: Manager
Nature of Role: Individual Contributor role
SKILL SET REQUIRED
Excellent interpersonal & channel management skills
Effective planning, organizing & execution skills
Good command over MS Excel & PowerPoint
Knowledge of campaigning tools & knowledge of digital marketing would be an added advantage
Strong analytical skills with a creative mindset
Result orientation
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