Telesales Specialist

Company Description Restrorise Consulting Services is a growing consulting organization focused on helping clients improve their business performance and customer engagement. The company supports organizations across various industries with tailored solutions that drive sales growth and operational efficiency. Team members collaborate closely with clients to understand their needs and deliver practical, results-oriented strategies. Restrorise Consulting Services values professionalism, integrity, and strong relationship-building with both clients and colleagues.
Role Description This is a full-time, remote Telesales Specialist role based in Bhubaneswar. The Telesales Specialist will engage with prospective and existing customers over the phone to present services, understand customer requirements, and offer suitable solutions. Daily responsibilities include making outbound calls, handling inbound inquiries, following up on leads, and maintaining accurate records in the CRM system. The role involves meeting sales targets, providing clear and courteous information, addressing customer questions, and escalating complex issues when needed. The Telesales Specialist will also collaborate with internal teams, participate in training sessions, and contribute feedback to improve sales scripts and processes.
Qualifications
Strong Customer Service and Customer Support skills, with the ability to handle inquiries and resolve issues professionally.
Effective Communication skills, including clear English speaking and the ability to explain information in a straightforward manner.
Basic computer literacy and familiarity with CRM tools or call management software.
Manage a high volume of calls with attention to detail.
Previous experience in consulting, BPO, or customer-facing roles is an advantage.
Minimum educational qualification: high school diploma; a bachelor’s degree in business, marketing, or a related field is preferred.

Work arrangement
No