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Description supplied by the original job listing.
Patient Data & CRM Executive – Kandhari Skin Clinic, New Delhi
Kandhari Skin Clinic is looking for an organised, computer-savvy and well-spoken Patient Data & CRM Executive to support our clinic operations.
Key Responsibilities
Maintain and update patient and enquiry databases
Enter and organise consultation, procedure and lead data
Maintain Excel/Google Sheets and prepare daily/weekly reports
Track enquiries from website, social media, WhatsApp and other lead sources
Call and WhatsApp prospective patients for appointment coordination and follow-up
Follow up missed appointments and pending enquiries
Assist with appointment scheduling and patient coordination
Provide support at the reception/front desk when required
Maintain accurate and confidential patient records
Candidate Profile
Graduate preferred
1–3 years' experience in a clinic, hospital, healthcare company, customer service or CRM role preferred
Good working knowledge of Excel/Google Sheets
Comfortable speaking with patients over phone and WhatsApp
Good spoken Hindi and English
Organised, responsible and detail-oriented
Prior experience in dermatology, aesthetics, dental, IVF or another patient-facing healthcare setting would be an advantage
Location: New Delhi
Job Type: Full-time, in-clinic
Salary: ₹22,000–28,000 per month depending on experience + performance incentive
Candidates may apply with their CV and current/expected salary.
Work arrangement
No
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