“Enrollment Manager / Head – Admissions & Enrollment”

Enrollment Manager / Enrollment Head
We are looking for a dynamic, result-oriented Enrollment Manager / Enrollment Head to lead the complete admissions and enrollment process at our school. The ideal candidate should have excellent parent engagement skills, strong communication abilities, a good understanding of the Cambridge International curriculum, and prior experience in an International School environment.
Key Responsibilities
Manage the end-to-end enrollment and admissions process, from initial enquiry to confirmed admission.
Handle incoming admission leads through calls, emails, digital platforms, referrals, and walk-ins.
Ensure timely and systematic lead follow-ups to improve enquiry-to-admission conversion.
Conduct effective parent counselling to understand the child’s educational needs and clearly explain the school’s curriculum, philosophy, facilities, and offerings.
Confidently explain the Cambridge International curriculum, learning approach, progression pathways, and key differences from other curricula to prospective parents.
Conduct engaging and professional school tours for prospective parents and students.
Ensure maximum conversion of walk-ins and enquiries into confirmed admissions.
Respond promptly and professionally to parent queries related to curriculum, admissions, fee structure, facilities, transportation, school policies, and other admission-related matters.
Build strong relationships with prospective parents throughout the admission journey.
Maintain accurate records of enquiries, follow-ups, applications, admissions, and conversion status.
Regularly track the admissions pipeline and follow up on pending applications and documentation.
Coordinate with Academic, Finance, Administration, Transport, and other departments to provide parents with a smooth enrollment experience.
Analyse enquiry sources, follow-up effectiveness, walk-in conversions, and overall enrollment performance.
Support admission campaigns, open houses, parent interaction programmes, and other enrollment-related initiatives.
Candidate Profile
Relevant experience in Admissions / Enrollment / Parent Relations, preferably in an International School.
Prior experience in a Cambridge curriculum school will be highly preferred.
Good understanding and awareness of the Cambridge International curriculum and educational approach.
Ability to confidently explain the Cambridge curriculum and its benefits to prospective parents.
Strong experience in lead management, follow-ups, and admission conversion.
Excellent parent counselling and interpersonal skills.
Excellent command of spoken and written English with strong language and presentation skills.
Confident in conducting school tours and interacting with prospective parents.
Strong follow-up skills with a result-oriented and conversion-focused approach.
Professional, organised, approachable, and capable of handling parent queries patiently and effectively.
Ability to manage multiple enquiries and follow-ups without losing track of prospective admissions.
Familiarity with CRM, admission management systems, Excel, or similar tools will be an advantage.
Key Skills
Lead Management | Lead Follow-ups | Parent Counselling | School Tours | End-to-End Enrollment | Admissions Conversion | Parent Relationship Management | Handling Parent Queries | Walk-in Conversion | Communication Skills | Cambridge Curriculum Awareness | International School Experience | Admission Pipeline Management

Work arrangement
No