Accounts Receivable Caller

Company Description T3COGNO Private Limited is a global HR services company providing end-to-end talent and HR solutions to clients across industries. Guided by a vision to be a premier global talent services partner, the company focuses on empowering businesses through efficient, impactful, and agile services. T3Cogno offers specialized Talent Acquisition services, including executive search and permanent recruitment at multiple levels. Acting as a consulting and solution-enabler partner, it delivers tailored full-cycle recruiting, precision sourcing and screening, and flexible support models. Its cost-efficient and rapid Project RPO services help organizations streamline hiring processes, reduce costs, and attract top talent in a dynamic marketplace.
Role Description This is a full-time, on-site Accounts Receivable Caller role based in Chennai. The Accounts Receivable Caller will be responsible for contacting customers to follow up on outstanding invoices, confirming payment status, and resolving billing or account-related queries. The role includes updating payment records, documenting call outcomes in the system, and escalating complex issues to the appropriate internal teams when needed. The Accounts Receivable Caller will collaborate closely with finance and operations teams to ensure timely collections, maintain accurate receivable reports, and support overall cash flow management. The position requires consistent adherence to calling schedules, professional communication with customers, and compliance with organizational policies and guidelines.
Qualifications
Candidates should possess strong communication and interpersonal skills, including clear telephone etiquette and the ability to handle customer queries professionally.
Candidates should possess basic accounting and finance skills, such as understanding invoices, payment terms, and accounts receivable processes.
Candidates should possess data entry and documentation skills, including accurate record-keeping and proficiency in using spreadsheets or ERP/CRM systems.
Candidates should possess problem-solving and negotiation skills to address disputes, manage payment commitments, and follow through on resolutions.
Candidates should possess time management and organizational skills to manage call volumes, prioritize accounts, and meet collection targets.
Relevant experience in accounts receivable, collections, or customer service in a finance-related role is beneficial.
Proficiency in English and local languages, and comfort working in an on-site, team-based environment in Chennai is preferred.
A diploma or bachelor’s degree in Commerce, Finance, Business Administration, or a related field is advantageous.

Work arrangement
No