Bangalore, Senior HR Operations Executive

ABOUT PIZZA 4P’S INDIA
Pizza 4P’s is driven by the mission of “Delivering Wow, Sharing Happiness,” continually striving to create the best dining experience for all guests. Our restaurants are more than just places to eat — they are designed to offer a memorable atmosphere, exceptional food, and outstanding service that leave guests feeling delighted. We pride ourselves on constantly improving to ensure our mission is fulfilled and bring joy to everyone who visits us.
KEY RESPONSIBILITIES
1. Operations Architecture
Own all HR documentation, templates, SOPs, and process maps
Build and maintain a cloud-based HR document repository
Drive standardization so that every team member delivers consistent outcomes across locations, shifts, and cities
2. Partner Lifecycle Management
Plan and run the full employee lifecycle end-to-end, from issuing recruitment briefs to specialists, through to onboarding and Day 1 readiness
Coordinate payroll and attendance processing in our internal system and with the Operations team
Manage promotions, transfers, contract renewals, resignations, and offboarding
3. Workplace, Accommodation & Facilities
Manage Google Workspace account lifecycle for all staff
Oversee accommodation operations: move-in/out, master register, landlord relations, and petty cash
Handle uniform orders, stock, distribution, and returns
Maintain general office and facility upkeep across sites
4. Compliance, Vendor & Internal Control
Maintain the compliance calendar and ensure all statutory deadlines are met (PF, ESIC, PT, Gratuity, Karnataka S&E, and others)
Manage HR-related vendor contracts and conduct quarterly vendor performance reviews
Document and enforce approval workflows via internal systems
Conduct regular audits and proactively flag compliance, fraud, and grievance risks
5. Data, Reporting & Scaling
Structure HR data and build automated dashboards that refresh without manual effort
Deliver a monthly HR insight pack to the Manager
Plan HR readiness for new store openings and city expansions
6. Team Coordination & Execution Assurance
Coordinate and develop direct reports; set clear expectations, give honest feedback, and coach without micromanaging
Verify that execution actually happens and that no critical tasks are missed
Step in personally to execute whenever a team member is unavailable or a position is vacant
QUALIFICATIONS & EXPERIENCE
Education
Bachelor’s degree in HR, Business Administration, Management, or a related field. A PGDM or MBA in HR is a plus.
Experience
8 years in HR operations, with at least 2–3 years of demonstrated multi-site experience. We are looking for candidates who have personally run execution at the floor or field level, not just supervised it. A track record of building SOPs, checklists, dashboards, or workflows that allowed a function to scale is strongly preferred.
Compliance Knowledge
Strong working knowledge of Indian labour law and hands-on experience with statutory filings: PF, ESIC, Professional Tax, Gratuity, and Karnataka employment-related requirements.
Languages
Kannada, English, and Hindi — native or fluent proficiency in all three is required.
ROLE DETAILS
Role: HR Operations Executive
Industry: Food & Beverage / Restaurant
Department: Human Resources
Role Category: HR Operations
Education: Any Graduate (MBA/PGDM in HR preferred)
KEY SKILLS
HR Operations & Administration
Employee Lifecycle Management
Employee Data Management
Statutory Compliance (PF, ESIC, PT, Gratuity)
SOP & Process Documentation
Payroll Coordination
Vendor Management
Multi-site HR Experience

Work arrangement
No