SOW Procurement

Principal Specialist, Procurement
Location : Hyderabad only
Hybrid Work model: 2-3 days work from office
Shift Timing : 1:30 pm - 10:30 pm IST ( EMEA Shift)
Job Description
job context and purpose
Randstad Enterprise (RE) aims to become the undisputed market leader in services
procurement/SOW management. To support this ambition RE has created an innovative SOW
Management Services Procurement solution and recently invested in a new Global Services
Procurement Center of Excellence (COE) situated in Hyderabad.
This role will be based in our COE and, to start with, will be dedicated to a specific client.
However, the role might evolve to support multiple clients. This client is a top-3 global car
manufacturing organization and you will be involved in servicing the EMEA region.
The Services Procurement (SOW Management) Specialist assists the client’s SOW business
owners with sourcing, contracting, and managing SOW’s lifecycle to enable contractual
governance and supplier performance management. You will partner with the client’s SOW
business owners to lead Request for Proposals (RFPs) and negotiations on their behalf, and
provide project oversight with regard to supplier performance, invoice administration and
settlement.
You will work with RE’s client facing team(s) to service clients in a high-quality, cost-effective
manner. You will support a variety of services and spend categories.
Given the importance and specialist nature of your remit you will have a dual reporting line.
Organizationally you will report into the Global Services Procurement Practice but from a
day-to-day perspective you will report into client operational leadership. This dual reporting
model will ensure that client programs benefit from, and adhere to, the best practices defined
by RSR’s services procurement center of excellence as well as ensuring that they receive a
seamless operational experience.
key performance indicators
● To be reviewed frequently with Operational Leadership
key stakeholders
● Client procurement stakeholders
● Operational delivery leaders
● Suppliers
your responsibilities
As the Services Procurement (SOW Management) Specialist you will:
● Develop partnering relationships with the client’s SOW business owner community and
become well versed in the historical and projected buying needs of the departments
supported by the MSP team.
● Act as a sourcing agent, mediator, negotiator, and SOW author on behalf of the client’s
SOW business owners project buyer’s behalf to support the client’s competitive bidding
process(es). You will operate as an extension of the clients procurement team and be
fully aligned to their prevailing category and supplier strategies.
● Process all procurement requisition activity through the use of a Vendor Management
System (VMS) and any related procurement technologies which may be specific to an
individual client program.
● Develop appropriate competency knowledge of the program’s SOW services supplier
community to assist with sourcing recommendations.
● Perform analysis to include cost savings reporting and other quality or efficiency data to
help improve operational processes.
● Evaluate SOW agreement terms for best practice quality, conformity and compliance
against client required contractual language and agreement structure; escalate
deviations for client approvals / decision making.
● Provide program related Standard Operating Procedures (SOP) training and updates to
supplier and client SOW business owners on a regular basis to ensure understanding
and compliance.
● Communicate program procedural changes and updates to program suppliers and client
users in a timely manner.
● Confirm suppliers appropriately manage their employee on-boarding, employee relations
issues, and off-boarding activities.
● Provide and analyze standard program reporting to the client’s SOW business owners,
procurement professionals and program stakeholders, to include the support of ad hoc
report requests as required.
● Establish and maintain a proactive, positive working relationship with SOW business owners
through regular phone and in-person contact (site visits may be occasionally required)
within assigned market area / service category.
● Support the Operational Leadership of RE’s MSP programs in ensuring financial goals and
objectives are met or exceeded as well as full compliance on all Randstad policies and
procedures.
● Participate in special projects and perform other duties as assigned.
job requirements
education
● University/Postgraduate or equivalent professional & intellectual ability.
● Demonstrable procurement/commercial experience and a career track record measured by
customer satisfaction, increased responsibilities, and working relationships with colleagues
and management.
experience
● Skilled in communicating effectively verbally and in writing, both in one-on-one and in group
presentation settings with various levels of professionals both internal and external.
● Ability to establish and maintain effective working relationships.
● Ability to represent the organization professionally and effectively as required.
● Ability to perform accurately in a detailed environment while being able to effectively
prioritize, organize and perform multiple work assignments simultaneously.
● Ability to self-manage workload, set target dates, meet deadlines, follow processes, and
develop and implement project road maps to achieve optimum results.
● Ability to demonstrate high-level customer service to internal and external clients.
● Ability to effectively influence others at various levels within the organization and who
represents clients.
● Ability to negotiate pricing and delivery terms with services supplier firms.
● Knowledge of and the ability to utilize best practices in purchasing, procurement, and client
negotiation.
● Knowledge of and the ability to effectively utilize accounts payable, purchase order, and
Vendor Management Systems and tools.
● Proficient with Microsoft Office products, including Word, Excel, PowerPoint, and Outlook.
knowledge
● Affinity with different HR/staffing/talent models.
● Digital fluency with Google or Microsoft platforms e.g. sheets, excel, slides etc.
additional requirements
● The role needs to be able to work during a client-specified timezone
● This role may include management of other team members, acting in a lead capacity

Work arrangement
No