Groups, Conference and Events Planning Executive

Exceptional Hospitality Starts with You
A World of Rewards:
Smart uniform provided and laundered
Free and healthy meals when on duty
Grow your Career
Personal Development programmes designed to support you at every step of your career
A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
Team Member Referral Program
High street discounts: with Perks at Work
Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)
Discounted dental and health cover
Modern and inclusive Team Member’s areas
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Here's what you'll do during a typical day:
As a Groups, Conference & Events Planning Executive, you will be responsible for the successful planning, coordination, and execution of all Groups, Conference & Events held within the hotel. You will interact regularly with clients and guests to understand their requirements, build strong relationships, and drive repeat and future business opportunities.
Support clients in planning and delivering events to an exceptional standard
Communicate with clients daily, proactively managing queries, anticipating needs, and offering expert advice to enhance their event experience
Develop strong relationships with customers to fully understand and bring their event vision to life
Collaborate closely with the GC&E Sales team and Hotel Operations to ensure seamless communication and execution from initial enquiry through to event delivery
Accurately maintain and update systems with all booking details, client communications, and event requirements
Contribute positively to a sociable, team-oriented working environment
Work independently, taking ownership of bookings and driving them through to completion
Maximise all GC&E revenue opportunities through up selling of function items
Organise and conduct hotel show rounds and client meetings to showcase facilities and services
Manage the full enquiry and planning process, including creating, tailoring, and presenting proposals to meet client needs
What are we looking for?
Strong organisational and administrative skills, with the ability to manage multiple tasks effectively
A positive, proactive attitude with excellent communication skills
A genuine commitment to delivering outstanding customer service
A confident and professional telephone manner
Strong IT competency, with the ability to quickly learn new systems
Proficiency in Microsoft Office, including Outlook
Professional presentation and high grooming standards
Previous experience within an event planning or hospitality environment
Excellent attention to detail and accuracy
Resilience, with the ability to perform effectively under pressure in a fast-paced environment

Work arrangement
No