Live opening · Posted 19 days ago

EUC Hands & Fleet Support Engineer (L1/L2)

eJAmerica · Mumbai, Maharashtra, India (On-site)

Linkedin No

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At a glance

The key details from the original listing.

Posted 19 days ago

CompanyeJAmerica

LocationMumbai, Maharashtra, India (On-site)

Work modeNo

Source

Listed19 days ago

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About the role

Description supplied by the original job listing.

Salary range - Junior <3 to 4 yrs INR 4,50,000
Mid < 4 to 6 yrs INR 5,50,000
Job Description:
Provide L1/L2 support for desktops, laptops, and peripherals
Perform hardware installation, replacement, and basic troubleshooting
Manage device lifecycle (allocation, tracking, refresh, decommission)
Support OS (Windows/Mac), software installation, and patching
Handle basic network issues (Wi-Fi, VPN, LAN, DNS/DHCP)
Use tools like Intune/SCCM for device management
Manage tickets and ensure SLA compliance
Support onboarding/offboarding and user setup
Maintain asset and support documentation
Escalate complex issues to L3 teams
Experience:
L1: 1–3 years
L2: 3–5 years

Work arrangement
No

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