QMS Manager

Vilas Transcore Limited, having a strong presence in Vadodara since 1996, is engaged in the manufacturing of Transformer Radiators, CRGO Products, and Transformer Components. we are looking QMS Manager Position.
The QMS Manger is responsible for establishing, implementing, maintaining, and continually improving The Quality Management System (QMS) across the radiator, Nano core, CRGO Laminations, and Copper Divisions. The Role ensures compliance with customer requirements, applicable standards, regulatory requirements, and organizational quality objectives while driving a culture of quality excellence, process discipline, continuous improvements, and customer satisfaction.
The incumbent shall lead quality control processes, audits, process compliance, customer inspections, supplier quality initiatives, and team development activities to achieve Zero Customer Complaints, Zero Major Non-Conformities, and Zero Customer Rejections.
Key Role
Secondary responsibility
Quality Management System (QMS) Leadership
Develop, implement, maintain, and continuously improve the Quality Management System.
Ensure compliance with applicable standards including:
International Organization for Standardization ISO 9001
Customer-specific quality requirements
Customer Quality Management
Coordinate customer inspections, audits, FAT (Factory Acceptance Tests), and quality approvals.
Handle customer complaints using Root Cause Analysis (RCA), 8D methodology, Fishbone Diagram, and Why-Why Analysis.
Ensure timely implementation of Corrective and Preventive Actions (CAPA).
Monitor customer satisfaction, quality ratings, and complaint trends.
Process Quality Control
Establish process quality control plans for all manufacturing stages.
Monitor Critical to Quality (CTQ) characteristics.
Ensure effective inspection checkpoints across production.
Implement Statistical Process Control (SPC) where applicable.
Documentation & Compliance
Maintain all Quality Management System documentation.
Ensure proper control of documents and records.
Review and update SOPs, Quality Manuals, Work Instructions, Formats, Checklists, and Procedures.
Ensure document revision control and compliance with ISO requirements.
Maintain traceability of quality records.
Internal Audits & External Audits
Plan and conduct internal & External quality audits across all departments.
Ensure compliance with ISO requirements, customer requirements, and internal procedures.
Identify non-conformities and improvement opportunities.
Monitor closure of audit observations.
Develop, Standardize, and Maintain Quality Control (QC) Formats and Documentation
Design and implement standardized QC formats, checklists, inspection reports, and quality records for all departments.
Ensure all quality-related documents are updated, controlled, and maintained as per the document control system.
Develop Standard Operating Procedures (SOPs), work instructions, and quality manuals wherever required.
Review and revise QC formats periodically to align with process improvements, customer requirements, and regulatory standards.
Ensure Effective Implementation of Quality Processes
Monitor the implementation of established quality procedures across all departments.
Ensure every department follows approved quality standards and operating procedures.
Conduct regular process reviews to evaluate effectiveness and identify opportunities for improvement.
Coordinate with department heads to resolve process-related quality issues.
Identify Process Gaps and Implement Corrective & Preventive Actions
Analyze production and quality data to identify process weaknesses, loopholes, and recurring defects.
Perform Root Cause Analysis (RCA) using quality tools such as 5 Why Analysis, Fishbone Diagram, and Pareto Analysis.
Develop and implement Corrective Action Plans (CAPA) and Preventive Action Plans (PAPA) to eliminate recurring quality issues.
Verify the effectiveness of implemented corrective actions through follow-up reviews and audits.
Drive continuous process improvement initiatives to reduce defects and improve product quality.
Monitor QC Parameters and Conduct Regular Reviews
Define critical quality parameters for raw materials, in-process inspection, and finished products.
Review inspection reports and quality performance on a regular basis.
Conduct periodic quality audits and process inspections.
Monitor rejection rates, rework, customer complaints, and process capability.
Prepare quality performance reports and present findings to management with improvement recommendations.
Ensure Compliance with ISO Standards and Quality Management Systems
Ensure organization-wide compliance with ISO standards and internal Quality Management System (QMS) requirements.
Coordinate internal and external ISO audits.
Maintain all quality documentation required for ISO certification and surveillance audits.
Handle Customer Quality Complaints
Act as the primary point of contact for customer quality-related concerns.
Investigate customer complaints through detailed Root Cause Analysis.
Coordinate with production, engineering, procurement, and other departments to resolve quality issues.
Conduct Quality Training and Awareness Programs
Identify quality training needs across departments.
Develop and conduct regular training sessions on quality standards, inspection methods, ISO requirements, SOPs, and quality tools.
Organize awareness programs on continuous improvement, defect prevention, and best quality practices.
Evaluate the effectiveness of training through assessments and performance monitoring.
Foster a culture of quality, accountability, and continuous improvement throughout the organization.
Additional Responsibilities
Ensure compliance with customer specifications and quality requirements.
Coordinate with cross-functional teams to improve product and process quality.
Monitor supplier quality performance and support supplier development initiatives.
Maintain calibration records for inspection and measuring equipment.
Prepare monthly quality reports, Management Review Meeting (MRM) presentations, and quality dashboards.
Drive cost reduction by minimizing rejections, rework, scrap, and warranty claims.
Promote Lean Manufacturing, Kaizen, 5S, and other continuous improvement initiatives.
Ensure safety, housekeeping, and discipline within the Quality department.
Skills: documentation,records,management system,management,quality control,iso

Work arrangement
No