Sales Executive

Job Purpose
To support the sales and marketing function by developing new business opportunities, maintaining relationships with existing customers, generating enquiries, coordinating quotations and orders, and achieving assigned sales targets.
Key ResponsibilitiesA. Business Development & Sales
Identify and develop new customers and business opportunities in the assigned market.
Generate sales enquiries through customer visits, telephone calls, emails, references and market research.
Promote and sell company products to existing and prospective customers.
Achieve monthly, quarterly and annual sales targets as assigned.
Develop and maintain a strong customer database for future business opportunities.
Conduct regular customer visits and understand their requirements, specifications and future projects.
Follow up with customers for enquiries, quotations, negotiations and order confirmation.
B. Customer Relationship Management
Maintain professional relationships with existing and potential customers.
Understand customer requirements and coordinate internally for suitable product solutions.
Address customer queries and complaints and coordinate with concerned departments for resolution.
Collect customer feedback regarding product quality, delivery, pricing and service.
Ensure regular communication with customers regarding order status and delivery schedules.
C. Enquiry & Quotation Management
Receive and review customer enquiries and ensure all required information is available.
Coordinate with Production, PPC, Purchase, Quality and Accounts teams for costing, feasibility and delivery commitments.
Prepare and submit quotations and commercial offers to customers as per company guidelines.
Follow up on submitted quotations and negotiate with customers within approved limits.
Maintain proper records of enquiries, quotations, orders and customer communications.
D. Order Coordination
Coordinate with internal departments after receipt of customer orders.
Monitor order processing and delivery commitments.
Keep customers updated regarding production and dispatch status.
Coordinate with Logistics/Dispatch for timely delivery.
Ensure customer-specific requirements are communicated to the concerned departments.
E. Market & Competitor Analysis
Monitor market trends, customer requirements and competitor activities.
Collect information regarding competitor pricing, products, quality and market presence.
Identify potential industries, customers and projects for business development.
Provide regular market feedback and sales updates to the reporting manager.
F. Sales MIS & Reporting
Prepare daily/weekly/monthly sales reports.
Maintain enquiry, quotation, order and customer follow-up records.
Prepare sales pipeline and expected order reports.
Track target versus achievement and identify gaps.
Update customer and sales information in ERP/CRM/SAP, wherever applicable.
Key Performance Indicators (KPIs)
Achievement of assigned sales targets.
Number of new customers developed.
Number of qualified enquiries generated.
Enquiry-to-order conversion ratio.
Customer retention and repeat orders.
Timely follow-up of quotations and enquiries.
Collection/payment follow-up support.
Customer satisfaction and complaint resolution.
Accuracy and timeliness of sales MIS.
Achievement of planned customer visits.
Qualification
Education
Graduate in any discipline.
Diploma/B.E./B.Tech. in Mechanical, Electrical or related engineering field will be preferred.
MBA/PGDM in Sales & Marketing will be an added advantage.
Experience
1–4 years of experience in B2B sales/business development, preferably in manufacturing, engineering, electrical or transformer-related industries.
Freshers with strong communication and sales aptitude may also be considered.
Required Skills
Good communication and interpersonal skills.
Strong negotiation and convincing ability.
Customer relationship management.
Business development and lead generation.
Good follow-up and coordination skills.
Basic knowledge of MS Excel, Word and PowerPoint.
Knowledge of ERP/SAP/CRM will be an advantage.
Ability to prepare quotations, reports and sales presentations.
Willingness to travel for customer visits.
Target-oriented and result-focused approach.
Preferred Industry Exposure
Experience in any of the following industries will be preferred:
Transformer Components
Transformer Radiators
CRGO / Electrical Steel
Copper Products
Electrical & Engineering Products
Sheet Metal / Fabrication
Industrial B2B Manufacturing
Skills: sales,business opportunities,transformer,business development,quotations,enquiries

Work arrangement
No