Quality Expert - Payment Posting

Company Description IKS Health helps healthcare work better for clinicians, organizations, and the patients they serve by combining technology, AI, and deep healthcare expertise. The company’s platform connects data, systems, and workflows to streamline clinical, financial, administrative, and operational tasks using intelligent automation and human judgment. IKS Health supports 150,000 clinicians and more than 900 healthcare organizations across the United States, including specialty groups, community hospitals, and large health systems. Its services span clinical documentation, coding, revenue cycle management, patient access, care management, and operational support to reduce friction and strengthen financial performance. The vision of IKS Health is successful healthcare for all, with healthier communities, more satisfied clinicians, and thriving organizations.
Role Description The Quality Expert – Payment Posting is a full-time, on-site role based in Chennai. This role focuses on monitoring and validating payment posting activities to ensure accuracy, completeness, and adherence to client and organizational standards. The Quality Expert will review posted payments, adjustments, and denials, identify discrepancies, and provide clear feedback and guidance to payment posting teams. Day-to-day responsibilities include conducting quality audits, analyzing error trends, recommending process improvements, and collaborating with team leads to support training and performance enhancement. The role also involves preparing quality reports, maintaining documentation, and supporting compliance with internal quality systems and healthcare revenue cycle requirements.
Qualifications
Candidates should possess strong Analytical Skills to review payment data, identify patterns, and resolve discrepancies.
Candidates should possess Quality Control skills to audit payment posting work and verify adherence to defined standards.
Candidates should possess Quality Assurance and Quality Management skills to implement and monitor quality initiatives and process improvements.
Candidates should possess familiarity with Quality System practices to maintain documentation, follow protocols, and support compliance.
Knowledge of healthcare revenue cycle and payment posting processes, including EOBs, denials, and adjustments.
Proficiency in MS Office tools and relevant billing or practice management systems.
Strong communication skills, attention to detail, and ability to work collaboratively in a team-based environment.
Prior experience in healthcare quality or payment posting, and a bachelor’s degree in a related field (such as commerce, healthcare administration, or business) are preferred.
Interested candidates can connect with:
Pratiksha Jogade
8291689250/pratiksha.jogade@ikshealth.com

Work arrangement
No