Teacher Success Manager

Job Title: Teacher Success Manager
Job Location: Remote
CTC: Up to ₹3 LPA
Work Type: Full-Time | Remote
About the role-
We are looking for a Teacher Success Manager / Program Coordinator to manage teacher training, performance, compliance, curriculum coordination, and overall teacher success. The ideal candidate should have strong communication, training, documentation, and coordination skills with a focus on teacher engagement and retention.
Key Responsibilities-
Conduct effective teacher training and onboarding programs.
Conduct mock training sessions and ensure teachers are fully prepared before demos/classes.
Create, update, and maintain SOPs and process documentation for teachers.
Ensure teachers follow company policies, processes, and compliance standards.
Support curriculum development, review, and implementation.
Track and submit the monthly class count report for all teachers.
Monitor teacher performance and provide regular, constructive feedback.
Conduct monthly teacher meetings to address updates, challenges, and performance.
Identify teacher concerns and work proactively on teacher engagement and retention.
Coordinate with the Program, Support, and other relevant teams to ensure smooth academic operations.
Maintain accurate records related to teacher training, performance, compliance, and feedback.
Requirements-
1–3 years of experience in Teacher Success, Academic Operations, Program Coordination, Training, or a similar role.
Strong training and presentation skills.
Excellent verbal and written communication skills.
Ability to create SOPs, reports, and process documentation.
Strong organizational and coordination skills.
Ability to provide constructive feedback and handle teacher concerns professionally.
Experience in EdTech/online education will be an advantage.
Comfortable working independently in a remote environment.
What we offer-
Fully remote work opportunity
Opportunity to work with a growing EdTech organization
Exposure to teacher management, training, curriculum, and academic operations
Growth opportunities based on performance
Interested candidates may apply by sharing their CV at hr@sapthora.com

Work arrangement
No