Billing Administrator

The Admin will oversee end‑to‑end administration of retirement, pension and provident fund products, handle death, funeral and disability claims, and manage investment portfolio activities. The role supports new business onboarding, policy renewals, anniversary administration, and ensures compliance with 37C risk guidelines while coordinating with banking partners, accounting teams, and customers to deliver seamless fund and investment services.
Bachelor’s degree in Business, Finance, Economics or related field
Minimum 2 years of administrative experience in insurance, fund or investment management
Working knowledge of 37C risk guidelines and death/funeral claim processes
Familiarity with retirement, pension and provident fund administration
Experience in investment portfolio administration and transaction handling
Strong analytical, accounting and reconciliation skills
Proficiency in MS Office and fund administration software (e.g., SAP, Oracle)
Excellent written and verbal communication abilities
Ability to manage policy renewal, new business and anniversary processes
Detail‑oriented with strong organizational and stakeholder management skills
Administer retirement, pension and provident fund accounts end‑to‑end
Process death, funeral and disability claims, ensuring timely payment
Manage policy renewals, new business onboarding and anniversary administration
Oversee bank liaison, fund administration and cash‑flow reconciliation
Administer investment portfolios, including transaction processing and performance tracking
Conduct risk product administration for death and funeral coverage per 37C guidelines
Coordinate accounting activities, financial reporting and audit support
Provide customer onboarding and ongoing service support
Maintain accurate documentation, regulatory reporting and audit trails
Collaborate with internal teams and external partners to resolve issues