Systems Engineer - Storage/Backup & Recovery

About the Company:
Headquartered in California, U.S.A., GSPANN provides consulting and IT services to global clients. We help clients transform how they deliver business value by helping them optimize their IT capabilities, practices, and operations with our experience in retail, high-technology, and manufacturing. With five global delivery centers and 2000+ employees, we provide the intimacy of a boutique consultancy with the capabilities of a large IT services firm.
Experience: 5 Years - 12 Years
Job location: Hyderabad/Pune
Required skills: SAN/NAS Storage, Backup & Recovery, Shift Operations / Technical Escalation, Shell/Bash & Ansible Automation Linux Administration (RHEL/CentOS/Ubuntu),
Job Summary
We are seeking a skilled Systems Engineer – Storage/Backup & Recovery to join team. The role owns enterprise storage environments end-to-end – from proactive monitoring and automation through root cause analysis and continuous improvement – ensuring high availability, performance, and reliability of client systems. This is an operational engineering role, not a pure support function: the engineer is expected to reduce recurring issues through automation, drive standardization, and continuously improve operational practices. The candidate may act as a Shift Lead / senior operational point of contact during assigned shifts for complex Linux and Storage incidents, driving resolution and supporting critical production environments. The primary profile we are targeting is a strong, hands-on SAN/NAS/backup with solid automation/scripting ability and practical Linux Admin experience – not necessarily SME-level depth across every storage and backup platform.
Key Responsibilities
Storage Administration
Manage and support enterprise SAN/NAS storage platforms with meaningful, hands-on experience – deep expertise across every storage vendor/product is not required.
Provision storage, create and manage LUNs, storage pools, RAID groups, volumes, and snapshots.
Monitor storage capacity, utilization, performance, and availability.
Troubleshoot storage connectivity issues involving Fibre Channel (FC), iSCSI, multipathing, and zoning.
Support storage migrations and expansion activities.
Backup & Recovery
Administer enterprise backup solutions such as Veritas NetBackup, Commvault, Veeam, or similar, with practical hands-on experience on at least one major platform.
Perform backup monitoring, restoration requests, disaster recovery validations, and troubleshooting.
Ensure compliance with backup policies and recovery objectives.
Automation & Scripting
Drive automation as a core responsibility, not an optional add-on – with strong hands-on Shell/Bash scripting and Ansible for configuration management, patching, and repetitive operational tasks.
Build and maintain Ansible playbooks/roles for provisioning, patching, hardening, and routine operational workflows.
Python scripting is a desirable addition for extending automation and tooling capabilities.
Apply an automation/AI mindset – proactively using modern AI-assisted tools for scripting, troubleshooting, log analysis, and documentation to improve speed and quality of resolution.
Identify recurring issues and build automated, permanent fixes to reduce repeat incidents and manual effort.
Operational Engineering & Continuous Improvement
Proactively monitor systems and storage to identify risks and degradation before they cause incidents.
Lead root cause analysis (RCA) for critical incidents and drive permanent, automated fixes rather than workarounds.
Track and reduce recurring issues through problem management and process improvement.
Continuously improve monitoring, automation, and operational runbooks to raise efficiency and reliability.
Incident & Operations Support
May act as Shift Lead / senior operational point of contact during assigned shifts for Linux/Storage operations.
Lead complex incident triage, root cause analysis, and resolution activities.
Coordinate with cross-functional teams, vendors, and customers during major incidents.
Participate in on-call support and rotational shift schedules.
Prepare incident reports, technical documentation, SOPs, and knowledge articles.
Required Skills
Storage
Hands-on, practical experience with:
SAN & NAS technologies
Fibre Channel and iSCSI environments
Storage provisioning and capacity management
Exposure to one or more platforms such as EMC Dell, NetApp, Hitachi, IBM, or Pure Storage (broad multi-vendor SME depth not required)
Backup
Practical experience with at least one enterprise backup tool:
Veritas NetBackup
Commvault
Veeam
Backup Exec
Automation & Scripting
Hands-on experience with:
Shell/Bash scripting (required, hands-on)
Ansible for configuration management and automation (required, hands-on)
Git/version control for scripts and automation content
Python scripting (desirable)
Why choose GSPANN
“We GSPANNians” are at the heart of the technology that we pioneer. We do not service our customers, we co-create.
With the passion to explore solutions to the most challenging business problems, we support and mentor the technologist in everyone who is a part of our team. This translates into innovations that are path-breaking and inspirational for the marquee clients, we co-create a digital future with.
GSPANN is a work environment where you are constantly encouraged to sharpen your abilities and shape your growth path, We support you to become the best version of yourself by feeding your curiosity, providing a nurturing environment, and giving ample opportunities to take ownership, experiment, learn and succeed.
We’re a close-knit family of more than 2000 people that supports one another and celebrates successes, big or small. We work together, socialize together, and actively serve the communities we live in.
We invite you to carry forward the baton of innovation in technology with us.
At GSPANN, we do not service. We Co-create.
Discover your inner technologist - Explore and expand the boundaries of tech innovation without the fear of failure.
Accelerate your learning - Shape your career while scripting the future of tech. Seize the ample learning opportunities to grow at a rapid pace
Feel included - At GSPANN, everyone is welcome. Age, gender, culture, and nationality do not matter here, what matters is YOU
Inspire and Be Inspired - When you work with the experts, you raise your game. At GSPANN, you’re in the company of marquee clients and extremely talented colleagues
Enjoy Life - We love to celebrate milestones and victories, big or small. Ever so often, we come together as one large GSPANN family
Give Back - Together, we serve communities. We take steps, small and large so we can do good for the environment, weaving in sustainability and social change in our endeavors.
We invite you to carry forward the baton of innovation in technology with us.
Let’s Co-create.

Work arrangement
No