Front Office (Riser)

Key Responsibilities
·
Guest Relations: Welcome guests with a cheerful demeanor, complete efficient check-ins
and check-outs, and provide fond farewells upon departure.
·
Communication: Answer
incoming calls, handle guest inquiries, and coordinate special requests or
complaints with housekeeping and other departments.
·
Administrative Tasks: Process payments, update
guest records in the hotel system, and maintain arrival/departure registers as
per local regulations.
·
Sales: Promote and upsell higher room categories or hotel
amenities to maximize occupancy and revenue.
Requirements and Qualifications
·
Skills: Strong
communication skills, empathy, attention to detail, and a neat, professional
presentation.
·
Background: A
positive attitude and willingness to learn. Luxury hotels often look for
graduates in hospitality management, though entry-level associate roles may
train enthusiastic fresh applicants.

Experience
0 - 1 Years

Employment type
Fixed Term Contract- Staff

Work arrangement
No