Housekeeping (Guest Service Associate)

Key Responsibilities:
Shift Briefing and Preparation
·
Receive assignments: Review the daily schedule, room allocation lists, and any special guest
requests or priority tasks.
·
Stock the cart: Load the housekeeping cart with clean linens, towels, toiletries,
cleaning chemicals, and fresh trash bags.
Room Inspection and Pre-Cleaning
·
Knock and announce: Verify room status by knocking and announcing "Housekeeping"
before entering.
·
Assess the area: Check for any property damage, maintenance issues, or items left behind
by previous guests.
·
Strip the room: Strip dirty bed linens and towels, and gather all trash and recycling.
Deep Cleaning and Sanitization
·
Dust and wipe: Dust all
surfaces, including furniture, light fixtures, electronics, and window sills.
·
Sanitize touchpoints: Clean and disinfect high-touch areas like
doorknobs, remote controls, and light switches.
·
Scrub the bathroom: Thoroughly clean and sanitize the toilet, shower/tub, sink, and
mirrors.
Staging and Replenishment
·
Make the bed: Dress
the bed with crisp, clean sheets, pillowcases, and blankets according to
company standards.
·
Restock amenities: Replace used towels and replenish guest supplies like soap, shampoo,
coffee, and toilet paper.
Floor Care and Final Touch-ups
·
Vacuum and mop: Vacuum carpets and mop hard floors, working backward toward the exit
door so no footprints are left behind.
·
Final walk-through: Spray a light air freshener, take a final look to ensure everything is
perfect, and lock the door.
End-of-Shift Wrap-up
·
Log completed work: Update the room status in the property management system or on a
physical log sheet.
·
Unload and restock: Return the housekeeping cart to the supply room, dispose of collected
trash, and drop off dirty linens at the laundry station.
Requirements
and Skills
·
Communication: Friendly
demeaner with basic customer service and interpersonal skills.
·
Time Management: Ability to work efficiently with minimal supervision.

Experience
0 - 1 Years

Employment type
Staff

Work arrangement
No