Live opening · Posted 18 days ago
Senior Customer Support Executive
OUTCAST · Delhi, India (On-site)
You are 18 days behind. JobBeeper subscribers saw this role while it was still new.
At a glance
The key details from the original listing.
CompanyOUTCAST
LocationDelhi, India (On-site)
Work modeNo
Source
Linkedin
Listed18 days ago
Your early-applicant advantage
Live timing from JobBeeper.
11 min
from Linkedin publishing this role to us finding it
10 min
median time from a role going live to a subscriber being told
6 hours
subscribers had this role before this page existed
70,991
roles found in the last 24 hours — the newest are not on this site yet
About the role
Description supplied by the original job listing.
Key Responsibilities:
Handle customer queries through Instagram, WhatsApp, and email.
Manage incoming calls and provide accurate and helpful responses.
Work on Shopify and Return Prime for order, return, and exchange management.
Make outbound calls regarding returns, collect customer feedback, and work towards retention.
Handle daily tasks and assignments as required and adapt to changing priorities.
Required Skills & Qualifications:
Minimum 1 year of relevant customer service experience.
Hands-on experience with Instagram chats, WhatsApp, and email communication.
Excellent verbal and written communication and convincing skills.
Prior retail experience is required.
Working knowledge of Shopify and Return Prime, or the ability to learn quickly.
Strong multitasking and adaptability.
Work arrangement
No
More openings worth a look
Recently tracked roles with full details and direct application links.
Good roles move before most people even see them.
Tell JobBeeper what you want and get fresh matches delivered in minutes.
Start your free trial →