Live opening · Posted 4 days ago
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We are looking for a Digital Adoption Specialist to join our team at InfoBeans in Bangalore (HSR Layout)!
If you have a knack for creating engaging user onboarding flows, in-app guidance, and interactive content using platforms like Whatfix, we’d love to connect.
Key Details
Role: Digital Adoption Specialist
Experience: 2.5 – 5 years
Location: Bangalore (HSR Layout) – Work from Office
Shift: US Shift (5:00 PM – 2:00 AM IST)
What You'll Do
Design and build interactive in-app content including Flows, Tasklists, Beacons, Tooltips, and Self-Help modules.
Collaborate with multinational stakeholders to understand business workflows, enterprise software, and user personas.
Drive digital adoption and help end-users seamlessly onboard and navigate complex applications.
What We’re Looking For
2.5+ years of experience across Instructional Design, Content Creation, Technical Writing, Customer Success, or Software Development.
Familiarity with DAP tools (Whatfix experience is a strong plus!).
Strong analytical mindset and problem-solving skills.
Basic understanding of enterprise applications (ERP, CRM) and web technologies (HTML, CSS, JavaScript) is preferred.
Why Join InfoBeans?
Recognized as a Great Place to Work, InfoBeans is a publicly listed digital transformation company driven by a culture of "Creating WOW!". We offer a dynamic work environment with continuous learning and career growth.
Work arrangement
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