Key Account Manager

Company Description Social Matters is a creative marketing agency that helps brands build strong, meaningful connections with their audiences in the digital space. The team focuses on understanding each brand’s aspirations to design strategies that align with its vision and growth goals. By combining content creation, design, optimization, and amplification, Social Matters supports clients through every stage of their digital journey. Specialists in writing, visual communication, strategy, advertising, and client servicing collaborate closely to deliver cohesive, effective campaigns. The company values teamwork, innovation, and continuous adaptation to evolving industry trends.
Role Description The Account Manager internship at Social Matters is an on-site role based in Hyderabad. Interns will support client relationships by coordinating communication between clients and internal teams, ensuring project requirements are clearly understood and delivered on time. Day-to-day tasks include assisting in campaign planning, monitoring project progress, compiling reports, and helping manage timelines and deliverables. The role also involves participating in internal review meetings, documenting feedback, and contributing ideas to improve overall client satisfaction and campaign performance. Interns will gain exposure to marketing workflows, cross-functional collaboration, and the fundamentals of account management in a dynamic agency environment.
Qualifications
Strong client service and relationship management abilities, with a focus on clear, professional communication and follow-through.
Organizational and project coordination skills, including attention to detail, time management, and the ability to handle multiple tasks.
Basic understanding of marketing and digital media concepts, with an interest in brand strategy and campaign execution.
Proficiency in common productivity tools (e.g., email, spreadsheets, presentation software) and willingness to learn agency-specific platforms.
Ability to work collaboratively with creative, strategy, and operations teams, and to respond constructively to feedback.
Strong written and spoken English; additional language skills are a plus for client communication.
Pursuing or recently completed a degree in Marketing, Communications, Business, Media Studies, or a related field is preferred.
Demonstrated initiative, problem-solving mindset, and enthusiasm for learning in a fast-paced, on-site work environment.

Work arrangement
No