Telesales Executive

Company Description
Pranaisha Designs is a premium furniture brand that focuses on thoughtful design and fine hand-craftsmanship. The in-house design team creates furniture that solves practical needs while maintaining contemporary aesthetics rooted in traditional craftsmanship and quality. The company is a preferred partner for many renowned architects and interior designers, who trust its reliability, design excellence, and adherence to committed timelines. Pranaisha Designs specializes in high-quality bespoke furniture, offering deep customization for sofas, beds, dining sets, and other home products tailored to specific project requirements.
Role Description
This is a full-time, on-site Telesales Executive role based in Bengaluru. The Telesales Executive will engage with prospective and existing customers over phone calls/whatsapp, introduce Pranaisha Designs’ products, and clearly explain design, customization, and pricing options. The role involves generating leads, following up on inquiries, maintaining accurate records of customer interactions, and coordinating with the sales and design teams to support order closures. The Telesales Executive will handle customer queries, provide basic product support, and ensure a professional and consistent customer experience aligned with the brand’s premium positioning.
Qualifications
Strong Communication skills, including clear spoken English and local language proficiency
Customer Service and Customer Support skills to manage queries and build long-term relationships
Lead Generation and Sales skills to identify prospects, nurture leads, and contribute to revenue growth
Comfort with phone-based outreach, follow-up, and CRM or lead-tracking tools
Ability to understand product features, customization options, and explain them in simple terms
Prior experience in telesales, inside sales, or retail/home décor/furniture sales is an advantage
Strong organizational skills, attention to detail, and reliability in meeting targets and timelines
Minimum high school diploma; a graduate degree in any discipline is preferred

Work arrangement
No