Product Manager-Credit Cards

Job Requirements
Job Requirements
Role/ Job Title: Product Manager- Credit Cards
Function/ Department: Retail Banking
Job Purpose:
The position will be responsible for managing the relevant product variants within Credit cards ecosystem, Own the product end to end - Risk, policy, Acquisition with S&D, processes, partnerships, financials and capabilities and product execution end to end.
Managing sales funnel thru interventions at Credit policy, Underwriting processes, frictionless sales onboarding processes & portfolio metrics
Ownership of product privileges, campaign metrics, smooth functioning of customer lifecycle including customer service
Ownership of product planning, analysis and P&L for the respective variants
Drive multiple capabilities and processes for customer service, own customer service metrics for respective products
Roles & Responsibilities:
Identify the target segment needs, develop & manage the product offering thru constant competition benchmarking, CVP interventions, build relevant features & offers to drive customer value proposition & profitability
Designing go-to market strategies, enabling the appropriate communication calendars to drive product persona across customer base
Management of Credit Policy & Underwriting Processes for right customer selection, optimising the existing bank clients for Pre-approved / Pre-qualified eligible base
Facilitate seamless client onboarding with minimal friction. Establishing and maintaining the internal ecosystem to support scale up of all facets of the business and execution of the segment roadmap
Work closely with Analytics team for creating the right personas basis lifestyle, behaviour, propensity etc for customized and differentiated acquisition messaging for optimal conversion
Own all aspects of base management, recon across product features , reward redemption, statements, stationary
Own all aspects related to customer service & partner management for the products
- Own P&L for respective variants including revenue & loss metrics
- Own all capabilities related to Secured cards across journeys, mobile app and service
Education Qualification (Fulltime):
Graduation: Bachelor’s in engineering / Technology / Math’s / Commerce / Arts / Science / Biology / Business / Computers / Engineering / Management
Experience: 2 to 5 years of relevant experience

Work arrangement
No