Account Manager

Job Title: Entry-Level Account Manager
Location: Siliguri
Employment Type: Full-Time
(Home Location Siliguri Preferred)
About Us:-
We are a consulting firm dedicated to helping restaurants optimize, scale, and succeed in the digital food delivery landscape. We partner with restaurant owners to drive sales, streamline operations on major delivery platforms, and build sustainable online brands.
Role Overview:
We are seeking an energetic, detail-oriented, and client-focused Entry-Level Account Manager to join our team. In this role, you will be the day-to-day point of contact for our restaurant partners, helping them navigate online delivery platforms, optimize their menu performance, and achieve their growth goals. If you love food, thrive in a fast-paced startup environment, and want to build a career in strategy and client management, we want to hear from you.
Key Responsibilities:
Client Relationship Management: Act as the primary advisor for a portfolio of restaurant clients, building strong relationships through regular communication and proactive support.
Online Profile Optimization: Audit and optimize client store profiles across third-party delivery apps (menu setup, pricing strategies, visual presentation, and promotions).
Performance Analysis: Track key performance indicators (sales, conversion rates, order volume) and prepare concise performance reports for client check-ins.
Problem Solving: Resolve day-to-day client inquiries and operational issues quickly and effectively.
Growth Execution: Collaborate with senior strategists to implement custom growth plans and promotional campaigns for restaurant partners.
Qualifications:
Degree is not a bar! We prefer people with talent and skills.
0–2 years of experience in client service, customer support, sales, or the restaurant/hospitality industry.
Strong written and verbal communication skills with a comfortable presentation style.
Basic proficiency in Microsoft Excel / Google Sheets for data analysis.
High adaptability and an eagerness to learn in a startup setting.
Passion for the food service and tech industry is a strong plus.
What We Offer:
Competitive entry-level salary with performance-based bonuses.
High-impact role with clear pathways for rapid career growth.
Hands-on mentorship from senior strategic advisors.
Collaborative and flexible startup culture.

Work arrangement
No